id author title date pages extension mime words sentences flesch summary cache txt 3252 Felker, Kyl Editorial Board Thoughts 2008-06-01 2 .pdf application/pdf 1469 107 70 members will reflect on some question related to technology and libraries. user-centeredness in the design and creation of library tomorrow," how do we decide which ones are appropriate to build into enduring and useful services? on user-centered design is making librarians into marketers. when we use marketing techniques. Marketers are struggling to incorporate these new models into their research this change when my own library decided to do a focus research on how people think, make choices, and remember. services would be useful" in a focus group won't be effective because you are only interviewing the users' rational Zaltman proposes a number of very different marketing techniques to get a more complete picture of user understand how they feel about and think about those social choice a user makes with regard to the library, whether and to think of ourselves as marketers (at least part time). ./cache/3252.pdf ./txt/3252.txt