24 Cost Analysis of an Automated and Manual Cataloging and Book Processing System Joselyn DRUSCHEL: Washington State University , Pullman. A comparative cost analysis of an automated network system (WLN) and a local manual system of cataloging and book processing at Washington State University Libraries indicates that the automated system is about 20 percent less costly than the manual system. A per-unit cost approach was used in calculating the monthly cost of each system based on the average number of items processed per month under the automated sys- tem. The process and the results of the analysis are presented in a series of charts which detail the tasks, items processed, unit and total monthly costs of both the manual and automated systems. The higher costs of the manual system were essentially staff costs. The Technical Services Division (TSD) of Washington State Universi- ty Libraries (WSUL) has had considerable experience in the use of auto- mated techniques in selected areas of technical processing. An in-house automated acquisitions system was developed and implemented in 1967; that in-house system was eventually replaced by the acquisitions compo- nent of the Washington Library Network (WLN) . Since November 1977, the Technical Services Division of WSUL has used the WLN bib- liographic component for data verification (searching) and cataloging of materials. Although the Library has generally known its total automation ex- penditures, it has lacked a more precise breakdown of cost data on auto- mated processing. Moreover, the library has practically no cost data on manual processing. This report deals only with the costs of using the WLN bibliographic system, not the WLN acquisitions component. An analysis was made of the total costs of both the automated and manual book processing systems. The objectives in undertaking the cost analysis were threefold: (1) to identify the essentially unknown costs of manual processing; (2) to provide more exact cost data on automated processing; and (3) to develop comparable data on the costs of each system . Manuscript received October 1980; accepted December 1980. Cost Analysis/DRUSCHEL 25 METHODOLOGY The methodology used in this cost analysis was a per-unit cost ap- proach. First, each process or task in which the staff were engaged in cataloging and book processing was identified. Second, the per-unit cost-e.g., staff, data base, materials-of each process was calculated. Finally, monthly costs were determined by multiplying the average number of items processed per month by the unit cost per task. The cost analysis charts (tables l(a)-l(e)-manual system; tables 2(a)-2(d)-automated system), which detail the tasks, items processed, and unit and total costs form the body of· the analysis. Equipment costs-purchase, lease, maintenance-were calculated separately, and are included in the summary cost data for each system (table 3). IDENTIFICATION OF PROCESSES The staff of the TSD Cataloging and Book Processing Unit perform the following functions: bibliographic verification, bibliographic record production, bibliographic record maintenance, the marking of materials, binding preparation and receipt (for most of the library system), and the preparation of book cards. Table I( a). Cost Analysis: Manual Cataloging and Book Processing System Staff Costs Per Process Item Bibliographic Searching IDC Microfiche Search (LC and CIP Copy) LT I (.084/min @ 3 min/item) $ .252 LT II (.094/min@ 3 min/item) .282 LT III (.117/min @ 3 min/item) .351 Subscription costs-IDC ($10,000/yr -'- 47,664 searches/yr = . 21/search) Microfiche Search Subtotal National Union Catalog, etc., Search LT I (.084/min@ 15 min/item) $1.26 LT II (.094/min @ 15 min/item) 1.41 LT III (.117/min@ 20 min/item) 2.34 LT III (.117/min@ 40 min/item) 4. 68 Subscriptions ($2, 940/yr -'- 15,300 searches/yr = .19/search) Manual Search Subtotal Bibliographic Searching Total Data Base Costs/ Item Subscription Costs/Item $ .21 .21 .21 $ .19 .19 .19 . 19 Materials Costs/Item Average Total Number Total Cost Processed Cost Per Per Per Item Month Month $ .462 2484 $1,148 244 557 .492 496 .561 992 $1.45 1.60 2.53 4.87 3972 $1,949 588 $ 853 169 270 418 1,058 100 487 1275 $2,668 5247 $4,617 26 Journal of Library Automation Vol. 14/1 March 1981 Table l(b). Cost Analysis: Manual Cataloging and Book Processing System Ave rage Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month Bibliographic Record Production-Processing and Products l. Cataloging with LC Microfiche Copy Type abbreviated fanfold (4-part 3x5 slips) Timeslip (.03/min@ min/item X 72) $ .803 $.02/ fanfold LT I (.084/min @ 10 min/item X 985) Check Series LT I (.084/min@ 2 min/item) .168 Revise fanfold Supervisor I (.126/min @ 3 min/item) .38 Check fanfold against book; separate fanfold LT II (.094/min@ 2 min/item x 540) .22 Supervisor I (.126/min @ 2 min/item x 517) Arrange and file shelflist copy of fanfold Timeslip (. 03/min @ 1.5 min/slip) .045 Revise shelflist filing of fanfold slips LT II (.094/min @ 1 min/slip) .094 Verify Authorities ( Subject and name ) (1057x4 ) Timeslip (.03/min@ 4 min/item) .12 Type multilith master for card production LT I (. 084/min @ 6 min/master) .504 .061 master Revise typed multilith master LT I (.084/min@ 3 min/master) .252 Run multilith masters Multilith Operator (.13/min@ 3.5 min/set) .455 (Cost of cards see below) Microfiche Copy Cataloging Subtotal $ 3.04 $ 081 $3.12 1057 $3,298 item 2. Cataloging with Modified Copy (NUC/ LC) Type fanfolds (4-part 3x5 slips ) LT I (.084/min@ 15 min/item) $ 1.26 $.021 fanfold Cost Analysis/DRUSCHEL 27 Table l(b) ( cont.) Check Series LT I (.084/min@ 2 min/item) .168 Revise fanfold Supervisor I (.126/min @ 5 min/item) .63 Review fanfold cataloging Librarian (.155/min @ 5 min/item) .775 Separate fan folds LT II (.094/min @ 30 sec/item) .047 . Arrange and file sheljlist copy of fanfold Timeslip (.03/min@ 1.5 min/slip) .045 Revise filing of shelflist copy LT II (.094/min @ l min/slip) .094 Verify authorities (984 x 4) Timeslip (.03/min@ 4 min/item) .12 Type multilith master for card production LT I (.084/min @ 6 min/master) .504 .06/ master Revise typed multilith master LT I (.084/min @ 3 min/master) .252 Run multilith masters Multilith Operator (.13/min @ 3. 5 min/set) .455 (Cost of oards see below) Modified Copy Cataloging Subtotal $ 4.35 $.08/ $4.43 984 $4,359 item 3. Original Cataloging Catalog material Librarian (. 155/min @ 60 min/item x 200) $ 9.60 Librarian (.205/min @ 60 min/item x 22) Revise cataloging Librarian (.205/min @ 5 min/item) 1.03 Type fan folds ( 4-part 3x5 slips) LT I (.084/min@ 15 min/item) 1.26 $.02/ fanfold Check Series LT I (.084/min@ 2 min/item .168 Revise fanfold Supervisor I (.126/min @ 5 min/item) .63 Separate fan folds LT II (.094/min @ 30 sec/item) .047 Arrange and file sheljlist copy of fanfold Timeslip (.03/min @ 1.5 min/item) .045 Revise filing of sheljlist copy LT II (.094/min @ 1 min/slip) .094 28 journal of Library Automation Vol. 14/1 March 1981 Table I(b) (c ont .) Staff Costs Per Process Item 4. Type multilith master for card production LT I (.084/min @ 6 min/master) .504 Revise typed master LT I (.084/min@ 3 min/master) .252 Run multilith master Multilith Operator (.13/min @ 3.5 min/set) .455 Original Cataloging Subtotal $14.085 Catalog Cards (7 cards/set @ .055/card) Subtotal Cataloging Total Miscellaneous Bibliographic Record Production Assign class numbers to theses Supervisor I (. 126/min @ 2 min/item) Assign subject headings for audio visual materials Librarian (.155/min @ 2 min/set) Type multilith masters for catalog cards for A-V materials LT I (.084/min @ 6 min/master) Revise multilith masters LT I (.084/min @ 3 min /master) Run multilith masters Multilith Operator (.13/min@ 3.5 min/set) (20 cards) Resolve problems; general supervision Supervisor I (7.56/hr x 52 hrs/mo) Librarian (9.32/hr @ 22 hrs/mo) Miscellaneous Bibliographic Record Production Subtotal Bibliographic Record Production Total $ .252 .31 .504 .252 .455 Data Base Costs/ Item Subscription Costs/Item Materials Costs/Item .06/ master (Cost of cards see below) Total Cost Per Item Average Number Total Processed Cost Per Per Month Month $. 081 $14.165 222 $ 3,145 item $.385/ set $.06/ master 1.10/ set $ .252 .31 .564 .252 1.555 4297 $ 1,6.54 2263 $12,456 30 30 30 30 30 8 9 17 8 47 393 205 $ 687 $13,143 Cost Analysis/DRUSCHEL 29 Table I( c). Cost Analysis: Manual Cataloging and Book Processing System Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Mate rials Per Per Per Process Item Item Costs/ Item C osts/ltem I tern Month Month Bibliographic Record Maintenance Count sets of cards and match against cataloging copy LT I (.084/min @ 2 sets/min) $ .042 $ .042 4297 $ 180 Type subject and added entries on card sets Timeslip (.03/min @ 3 min/set) .09 .09 4297 387 Revise card sets LT II (.094/min @ 3 min/set) .282 .282 2520 711 LT III (.117/min@ 3 min/set) .351 .35 1 1803 633 Type subject and name authority slips Timeslip (.03/min @ 1 min/slip) .03 .03 4526 136 File subject and name authority slips Timeslip (.03/min @: 1 min/slip) .03 .03 4526 136 Separate card sets LT I (.084/min@ 2 sets/min) .042 .042 4297 180 File subject catalog cards (2263x2) LT II (.094/m in @ 1 min/card ) .094 .094 4526 425 File AIT catalog cards (2263 x3 ) LT I (.084/min @ 1 min/card) .084 .084 6789 570 File shelflist cards (2) Timeslip (.03/min @ 1 min/card ) .03 .03 4526 136 Retoise subject card filing LT III (.117/min@ 1 min/card ) .117 .117 .4526 530 Retoise AIT card filing LT III (.117/min@ 1 min/card) .117 .117 6789 794 Revise sheljlist filing (2) LT II (.094/min @ 1 min/card ) .094 .094 2340 220 Supervisor I (.126/min @ 1 min/card ) .126 .126 2186 275 Alphabetize and date works/ips LT I (.084/min @ 4 slips/min) .021 .021 2263 48 Pull card sets (withdrawals and card corrections Timeslip (.03/min @ lO min/set) .30 .30 100 30 Revise card pulling ( 100 sets/month) Supervisor I (.126/min @ 2 min/set) .252 .252 100 25 Correct card sets (50 sets/month ) LT II (.094/min@ 5 min/set) .465 .465 50 23 Revise card corrections Supervisor I (.126/min @ 2 min/set) .252 .252 50 13 Process added copies (Record accession # on shelflist; record call # in book; type slip for marking) LT II (.094/min @ 15 min/item) 1.41 1.41 50 71 30 journal of Library Automation Vol. 14/1 March 1981 Table 1( c) (cont.) Average Staff Data Total Number Total Costs Base Cost Per Costs/ Subscription Materials Per Process Item Locate materials in process LT II (.094/min @ 15 min/item) $1.41 Prepare books for binding decision Supervisor I (. 126/min @ 1 min/item) .126 General Supervision Librarian ($12.34/hr @ 65 hours/month) Bibliographic Record Maintenance Total Item Costs/Item Costs/Item Item $1.41 . 126 Table I( d ) . Cost Analysis: Manual Cataloging and Book Processing System Staff Data Total Costs Base Cost Per Costs/ Subscription Materials Per Process Item Item Costs/Item Costs/Item Item Marking Sort materials for processing (marking) OA II-Typing (.105/min@ 30 sec/item) $ .053 $ .053 Place materials on table OA 11-Typing (.105/min@ 20 items/min) .005 .005 Process materials (type and paste labels, pockets, & date due slips; type book cards) Timeslip (.03/min@ 20 min/item) .60 $.029/ .629 label ; pocket ; date due slip; book card Process materials with tab book cards (type and paste labels, pockets, & date due slips) Timeslip (.03/min @ 16 min/item) .48 .032/ .512 OA II-Typing (.105/min@ 16 min/item) 1.68 label; 1.712 pocket; date due slip; book card Processed Cost Per Per Month Month 50 $ 71 50 6 802 $6,402 Average Number Total Processed Cost Per Per Month Month 2263 $ 120 2263 ll 400 252 1555 796 308 527 Cost Analysis/DRUSCHEL 31 Table 1( d) (cont.) Keypunch bookcards LT I (.084/min @ 2.4 min/card) .201 Verify book cards LT III (.117/min@ 1.6 min/card) .187 Revise Processing LT I (.084/min @ 2 min/item) .168 LT III (. 117/min@ 2 min/item) .234 Sort materials for delivery OA II-Typing (.105/min@ 1.5 items/min) .07 Unpack bindery materials, pull slips LT I (.084/min @ 1 min/item) .084 Verify bindery slips; check price LT III (.117/min@ 2 min/item) General supervision, bindery account & statistical data LT III (7.04/hr@ 15 hrs/mo) Supervisor II (8.97/hr @ 128 hrs/mo) Librarian (12.34/hr @ 15 hrs/mo) Marking Total Cataloging and Book Processing Total .234 Table I( e). Total Monthly Costs (Summary ) Staff Costs Per Month $25,775 Data Base Costs/Month Subscription Costs Per Month $1,076 .201 1863 374 .187 1863 348 .168 1500 252 .234 763 179 .07 2263 158 .084 550 46 .234 550 129 106 1,148 185 $ 4,631 $28,793 Material Costs Per Month Total Cost Per Month $1,942 $28,793 Table 2(a). Cost Analysis: Automated Cataloging and Book Processing System Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month Bibliographic Searching l. WLN Data Base Search Items searched, no Inquiry charges LT II (.094/min @ 1 min/item) Terminal use (4 @ .06) $ .094 $ .24 $ .334 2443 $ 816 Terminal use (3@ .06) .094 .18 .274 100 27 32 journal of Library Automation Vol. 14/1 March 1981 Table 2( a) (cont.) Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month Items searched, Inquiry charges assessed LT II (.094/min@ 1 min/item) Inquiry (3 @ .069) .094 .39 .484 1429 692 Terminal use (3@ .06) Data Base Search Subtotal 3972 $1,535 2. National Union Catalog, etc. Search (Manual) LT II (.094/min @ 10 min/item ) .94 .31 1.25 508 635 Subscriptions ($1,860/yr + 6096 searches/yr) Manual Search Subtotal 508 $ 635 Bibliographic Searching Total 4480 $2, 170 Table 2(b ). Cost Analysis: Automated Cataloging and Book Processing System Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month Bibliographic Record Production- Processing and Products l. Materials Cataloged Via WLN a. Cataloging with WLN Data base copy Attach holdings; order cards LT II (.094/min @ 6 min/item) $ .564 Data Base Costs Inquiry costs (no charge) Cost per record use $1.60 Cost per request .15 Shelllist cards (4 @ .055) .22 COM (cost pe r record ) .43 Terminal use (1 @ .06/use) .06 ------ WLN Data Base Copy Subtotal $ .564 $2.46 $3.024 1376 $4,161 b. Cataloging with CIP Copy Upgrade data base copy LT II (. 094/m in @ 11 min/item) $1.034 Revise upgraded copy Librarian (.155/min @ 5 min/item) .775 Attach holdings order cards LT II (.094/min @ 6 min/item ) .564 Table 2(b) (cont.) Data Base Costs Cost per record use Cost per request Shelflist cards (4 @ .055) COM (cost per record) Terminal use (1 @ .06/use) $1.60 .15 .22 .43 .06 CIP Copy Subtotal $2.373 $2.46 c. Cataloging with Modified Copy (e.g., NUC/LC copy) Prepare cataloging worksheets LT II (.094/min @ 15 min/item) $1.41 Revise cataloging worksheets LT II (.094/min @ 10 min/item) . 94 MARC TAG Worksheets Supervisor II (.15/min @ 15 min/item) 2.25 Revise MARC tagged worksheets Librarian (.155/min @ 8 min/item) 1.24 Input cataloging data; attach holdings; order cards Timeslip (.03/min @ 25 min/item) . 75 Revise data input and verify authorities Librarian (. 155/min @ lO min/item) 1.55 Data base costs Cost of input per record Cost of Authority checks (7 checks @ .069/entry) Shelflist cards (4 @ .055) COM (cost per record) Terminal use (7 @ .06/use) $ .14 .48 .22 .43 .42 Modified Copy Subtotal $8.14 $1.69 d. Original Cataloging Catalog and MARC Tag material Librarian (.155/min @ 60 min/item) $ 9.30 Revise Cataloging and MARC tagging Librarian (.205/min @ 5 min/item) 1.03 Input Cataloging data; attach holdings; order cards LT II (.094/mi n @ 25 min x 104) Cost Analysis/DRUSCHEL 33 $4.833 153 $ 739 $9.83 95 $ 934 34 journal of Library Automation Vol. 14/1 March 1981 Table 2(b ) (cont.) Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month Timeslip (.03/min @ 25 min X 118) 1.49 Revise input; verify authorities Librarian (.155/min @ 10 min/item) 1.55 Data base costs Cost of input per record $ .14 Cost of authority checks (7 checks @ .069/entry) .48 Shelflist cards (4 @ .055) .22 COM (cost per record) .43 Terminal use (7 @ .06/use) .42 ----- Subtotal $13.37 $1.69 $15.06 222 $ 3,343 WLN Cataloging Total 1846 $ 9,177 2. Materials Cataloged via Other Methods a. Microform Cataloging from Publisher's Copy Review and revise copy; complete processing; revise card sets Librarian (.25/min@ 2. 7 min/item) $ .675 Xerox card sets (1 0 cards/set) Timeslip (.03/min @ 1 min/title) .03 $.551 set Microform Subtotal $ .705 $.551 $1.255 407 $ 511 set b. Cataloging Music Scores Catalog scores; prepare for card production; revise card sets Librarian (.25/min @ 28 min/item) 7.00 Xerox card sets (14 cards/se t) Timeslip (.03/min@ 2 min/title) .06 .77/ set Music Score Subtotal $ 7.06 $. 77/ $7.83 10 $ 78 set Non-WLN Cataloging Total 417 $ 589 Cataloging Total 2263 $9,766 Cost Analysis/DRUSCHEL 35 Table 2(b ) (cont .) 3. Miscellaneous Costs Assign class numbers to theses Supervisor II (.15/m in @ 2 min/item) $ .30 $ .30 30 $ 9 Retrieve "RUSH" monographs Supervisor II (. 15/min @ 15 min/item) 2.25 2. 25 75 169 Correct/update WLN data base information LT II (.094/min @ 10 min/item) Terminal use (1 @ .06/use ) .94 $.06 1.00 360 360 Assign Subject Headings for Audio Visual Materials Librarian (.155/min @ 2 min/set) .31 .31 30 9 File Subject Authority Slips for Microform Mat erials Librarian (.155/min @ 1.15 min/slip) .18 .18 55 10 Resolve Problems; General Supervision LT II (5 .68/hr x 13 hrs/mo) 74 Supervisor II (8. 97 hrs x 89 hrs/mo) 798 Librarian ($12. 34 hr x 52 hrs/mo) 642 Miscellaneous Costs Subtot~l $ 2,071 Bibliographic Record Production Total $11 ,837 Table 2(c). Cost Analysis: Automated Cataloging and Book Processing System Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month Bibliographic Record Maintenance- TS D Collate card sets from WLN (7384 cards) LT I (. 083/min @ 30 sec/card) $ .042 $ .042 7384 $ 310 Insert card sets in books LT II (.094/min @ 1.6 min/item) Process New Books (1846 ) 1.51 . 151 1846 279 Review cards against books; add accession number and stamp date on shelflist card; carrect series (when needed); separate card sets and distribute Timeslip (.03/min @ 10 min/item) .30 .30 145 44 38 Journal of Library Automation Vol. 14/1 March 1981 Table 2( c) (cont.) Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs/ Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month LT I (.083/ min @ 10 min/item) $.83 $ .83 1701 $1 ,412 Revise Book Processing (1846) LT III (.117/min@ 1 min/item) .117 .117 1846 216 File Central and Holland Sheljlist Timeslip (.03/min @ 1 min/card) .03 .03 4526 136 Revise Central and Holland Sheljlist LT I (.083/min @ 30 sec/card) .042 .042 4526 190 Separate and Alphabetize Microform Card Sets Timeslip (.03/min @ 1 min/set) .03 .03 2000 60 File Author/Title/Subject Microform Cards in General Catalog Timeslip (.03/min@ 1 min/card) .03 .03 2000 60 Revise Filing General Catalog LT III (.117/min@ 1 min/card) .117 .117 2000 234 Pull Card Sets (withdrawals and card corrections--40 setslmo) Timeslip (.03/min@ 10 min/set) .30 .30 20 6 LT I (.083/min @ 6 min/set) .498 .498 20 10 Revise Card Pulling LT III (.117/min@ 2 min/set) .234 .234 40 10 Correct Card Sets (20 sets/mo) LT I (.083/min@ 6 min/set) .498 .498 20 10 Revise Card Corrections LT III (.117/min@ 2 min/set) .234 .234 20 5 Process Added Copies (Record Accession number on shelflist; record call number in book; type slip for marking) LT I (.083/min @ 15 min/item ) 1.25 1.25 50 63 Locate Materials in Process LT I (.083/min@ 15 min/item) 1.25 1.25 33 41 Prepare Books for Bindery Decision LT III (.117/min @ 1 min/item) .117 .117 50 6 Supervise Staff and Timeslip LT III (7.04/hr @ 68 hrs/mo) 479 Librarian (12.34/hr@ 50.5 hrs/mo ) 623 Bibliographical Record Maintenance Total $4,194 Cost Analysis!DRUSCHEL 39 Table 2(d). Cost Analysis: Automated Cataloging and Book Processing System Average Staff Data Total Number Total Costs Base Cost Processed Cost Per Costs! Subscription Materials Per Per Per Process Item Item Costs/Item Costs/Item Item Month Month Marking Sort Materials for Processing ( Marking ) OA II-Typing (. 105/ min@ 30 sec/item) $ .053 $ .053 2263 $ 120 Place Materials on Table OA II- Typing (.105/min@ 20 items/min) .005 .005 2263 11 Process Materials (type and paste labels, pockets and date due slips; type book cards ) Timeslip (.03/min @ 16 min/item) .60 $.029/ .629 400 252 date due slip; label pocket ; Process Materials with Tab book card Book Cards (type and paste labels, pockets and date due slips) Timeslip (.03/min @ 16 min/item) .48 .032/ .512 1555 796 OA II-Typing (. 105/min @ 16 min/item) 1.68 date due 1.712 308 527 slip ; label; pocket ; book card Keypunch Bookcards LT I (.083/min @ 2.4 min/card) .20 .20 1863 373 Verify Book Cards LT III (. 117/min @ 1.6 min/card) . 187 .187 1863 348 Revise Processing LT I (.083/min @ 2 min/item) .166 .166 1500 249 LT III (.117/min@ 2 min/item) .234 .234 763 179 Sort Materials for Delivery OA II-Typing (.105/min@ 1.5 items/min ) .07 .07 2263 158 Unpack Bindery Materials; Pull slips LT I (.083/min @ 1 item/min) .083 .083 550 46 Verify Bindery Slips and Check Price LT III (. 117/min @ 2 min/item) .234 .234 550 129 General Supervision; Bindery Accounts and Statistical Data LT III (7.04/hr @ 36 hrs/mo) 253 Supervisor II (8.97/hr@ 128 hrs/mo) 1,148 Marking Total $ 4,589 Cataloging and Book Processing Total $22,790 40 journal of Library Automation Vol. 14/ 1 March 1981 Table 2(e ) . Total Monthly Costs ( Summary ) Staff Costs Per Month $16,849 Data Base Costs/Month $5,480 Subscription Costs Per Month $157 Materials Costs Per Month $304 Total Cost Per Month $22 ,790 Table 3. Cataloging and Book Processing System: Summary Comparison Costs Manual System Category Costs/Month Staff Data Base Subscriptions Materials Equipment Total $25,775 1,076 1,942 462 $29 ,255/month Cost Comparison-Difference Manual $29,255/ month Automated $23,680/month Automated System Category Costs/Month Staff Data Base Subscriptions Materials Equipment Total $16,849 5 ,480 157 304 890 $23, 680/month $ 5,575/month/$66,900/year Since 1978 this unit, as well as all units in the Technical Services Division, have periodically analyzed unit activities, and recorded the data collected on Work Assignment/Staffing profile sheets (see table 4 for sample profile sheet). The primary purpose of the profiles was to de- velop a detailed account of work distribution throughout TSD in order to determine the staffing requirements necessary for each unit to main- tain an even workflow. In the cost analysis , the Cataloging and Book Processing (CBP) profile was used to identify each unit process, as well as to provide the basic data on the number and level of staff and the time required to perform each process . Additionally, for the automated system, the CBP profile sheets, together with WLN invoices (see figure · 1 for sample invoice) and WLN monthly activity reports (see figure 2 for sample activity report) were used to determine the average number of items processed per month . For example, since about 85 percent of the cataloging done in TSD is via WLN, it was possible to derive exact figures from WLN invoices for the average number of items cataloged per month. The WLN invoices also differentiated between data-base copy cataloging and original data entry . The CBP profile sheets were used to determine average number of non-WLN items cataloged. Using a combination of WLN invoice and profile data, a chart was constructed of the average number of items searched and cataloged per month under the automated system (see table 5) . In order to make costs comparable, an assumption was made that the same average number of items was searched and cataloged under the previous manual system and a similar chart was made for it (see table 6). In reality , the available staff under the manual system could not process the same amount of material per month. Cost Analysis/DRUSCHE L 41 Table 4 . Technical Services Division Work Assignment/Staffing Profile: November 1978 Unit: Cataloging and Book Processing. Subunit: LC Copy Editing . Tasks or Processes Average Number of Items Received for Processing Order card sets, check item { 2100/mo(monos ) agamst data base, enter holdings 63/mo(serials) Prepare worksheets 210/mo Prepare TS D series cards 126/mo Do series check 350/mo Average Time Per Item 6 min/item 6 min/item 10 min/item 2 min/item 2 min/item Update CIP records 134/mo 10 min/item . . . { 210/mo(mono) 25 min/item Input ongmal catalogmg data 211 ( · 1 ) 25 · /'t · mo sena s · mm 1 em Process "RUSH" monographs 168/mo 15 min/item Process corrections- 360/mo 10 min/item data base information Receive materials- sort series 2100/mo 3 items/min Resolve problems; NA NA locate materials Prepare and sort series 168/mo 8 min/item decisions materials Sort Mail NA NA STAFF COSTS Total Staff Hours Average Staff Available Number Hours at of Items Needed Level of Designated Processed Per Task Staff Level 10/hr {LTI 124.1 210/mo LT II 85 .9 10/hr 6.3/mo LT III 6.3 6/hr {LTI 17.5 35/mo LT II 17.5 30/hr 4.2/mo LT I 4.2 30/hr 11. 7/mo LT I 22.3 6/hr 22.3/mo LT II 22.3 2.4/hr 87.5/mo LT II 87.5 2.4/hr 8.75/mo LT III 8.75 4/hr 42/mo LT II 42 6/hr {LT II 30 60/mo Sup II 30 180/hr 11.6/mo LT II 11.6 NA {LT II 18.6 31.2/mo LT III 13 7.5/hr 22.4/mo LT III 22.4 NA 42/mo LT III 42 In the cost analysis of the automated system, the monthly wages for staff members of the Cataloging and Book Processing Un it were based on current monthly salaries (as of February 1980) plus estimated fringe benefits (2 1 percent). The total wages were added together for each level of staff and d ivided by the number of staff at that level to give an 0002 RBSBILL RPT B1041 AGENCY INVOICED - 0002 WASHINGTON STATE UNIVE RSITY HOLLAND LIBRARY PULLMAN WA 99164 ALLENE F SCHNAITTER SERVICES CHARGES COM CATLG PROCESSING W/S HOLD COM CATLG FICHE COPIES ONLINE-ATTACH SUM HOLD- COL 1 ONLINE-REQ CAT CARDS-CO L 1 ONLINE I NPUT OF BIB REC - COL 1 ONLI NE INQUIRY INTO DATABASE CATALOG CARDS WASHINGTON LIBRARY NETWORK CUSTOMER INVOICE **. * * ***** *** * ** *** ** ••• *** * *** * *INVOICED EXPENDITURE BREAKDOWN* ACCOUNT NUMBER / SYSTEM * 4000 00 * RECURRING CHA~GES-BIB SYS T EM * ** *** ** * *** ** ** ** **** * ****** *** * QUANTITY UNITS 18 , 750 . 00 459.00 810.00 1,003.00 378.00 5 , 335 . 00 5,54 1. 00 @ 4¢ A TITLE @ 15¢ A COPY @$ 1. 60 RECRD @ 15¢ EACH @ 14¢ EACH @ 6.9¢ EACH @ 5.5¢ CARD TOTAL SERVICES CHARGES TOTAL CHARGES , F ig. 1. Washington Library Network Customer Invoice . BILLING DATE - 12/31/79 REF . INVOICE NO . - 000001311 PAGE NO . 0001 TOTAL CHARGES CREDITS NET CHARGES 750.00 68.85 1 , 296 . 00 150.45 52 . 92 368.11 304 . 75 2. 991.08 2. 991.08 750,00 68.85 1 , 296 . 00. 150.45 52 . 92 368.11 304 . 75 2,991.08 * 2,991. 08 * 42 journal of Library Automation Vol. 14/1 March 1981 MONTHLY ACTIVITY REPORT TOR PERIOD 11/01/79 TO 11/30/79 LIBRARY TOTAL HOLDINGS HOLDINGS RECORDS CONTRIBUTION RCPS FROM ACQ ORDERS INQ UIRY AS OF 11/30/79 ADDED INPUT FACTOR 11/01 TO 11/28 CREATED TRANSACTIONS WaPaC 2, 0 59 38 . 0% 311 WaP1P 41,549 416 385 92.5% 588 1,472 6,607 WaPoH 33,801 566 89 15 . 7X 616 5,243 WaPS (WSU LIBRARY) 44 866 1 630 197 12 . 0% 2013 1 674 1 9 013 Fig . 2 . Washington Library Network Monthly Activity Report (selective sample ). average monthly wage . This average was then divided by 174 (the stan- dard figure for university staff hours per month) to determine the aver- age hourly rate . To calculate staff costs per minute, it was necessary to carry the per-minute costs to the third decimal to approximate the total dollars expended for staffing (see table 7) . No other indirect costs , e. g., breaks, annual leave, or holidays, were included in staff wages ; how- ever, in order to determine the staff hours available to perform the functions being analyzed, nonproductive hours or staff hours devoted to other ass ignments had to be calculated and deducted. These calculations were made according to the following formula : hours/year hours/year 120 hours/year hours/year 88 hours/year 96 hours/year committee assignment (varied) unit meetings (varied) breaks (standard) annual leave (varied) holidays (standard) sick leave (standardized) based on hours earned per month hours/year-:- 12 = __ hours/month The primary reasons for variation in the nonproductive hours were length of service and whether a staff member was faculty or classified . Staff costs under the manual system were based on current monthly wages; however, the number and level of staff are esse ntially that which existed at the time the manual system was function ing (see table 8). Timeslip costs were not based on the minimum hourly wage, since a large number of hours were work/study during the period of the analy- sis . The total hours worked were divided by the total monthly expendi- ture to derive the per-minute timeslip costs. No effort was made to re- construct actual timeslip costs under the manual system, but the same per-minute timeslip costs were used in order to avoid unnecessary skewing of staff costs under the manual system. DATA BASE COSTS The per unit costs of using the WLN bibliographic system, both for performing processes and securing products, were based on the 1979-80 Cost Analysis/DRUSCHEL 43 Table 5 . Typ e and Average Numb e r of Items Searched/Cataloged Per Month on Automated System (Based on WLN Invoice Data and CBP Work Assignment/Staffing Profile ) Not NUC Searched (WLN )/Month Found/Month Found/Month Searched/Month Book Approvals 600 420 (70%) 180 Firm Orders 700 406 (58%) 294 Form Approvals 244 (60%) Regular 162 (40%) New Acquisitions 295 90 (30% ) 205 (Re-searched) Precats 1380 414 (30%) 966 Documents 125 25 (20%) 100 50 Se rials 100 lO (10%) 90 30 RUSH 75 32 (42%) 43 43 Gifts 100 5 (5% ) 95 95 Monographic Series 300 120 (40%) 180 Originals 222 0 (0%) 222 222 Reinstates 75 7 (10%) 68 68 3972 1529 (38 .5%) 2443 508 Type and Quantity of Bibliographic Data Found in Data Base 1376 LC Copy 153 CIP Copy (10%) 1529 Type and Quantity of Original Data Entry Monographs 192 Se rials 30 NUC/ LC 95 Total 317 Total Mate rials Cataloged WLN Data Base Copy 1529 WLN Original Data Entry 317 Non-WLN Microform 407 Non-WLN Music lO 2263 WLN schedule of charges. The average number of items processed was derived from the WLN invoices. The per-record cost of the COM cata- log was calculated by taking the total costs of producing the COM cata- log from July 1979 to February 1980 and dividing these costs by the number of titles contained in the COM catalog. Although the WLN schedule of charges stipulates a charge of . 069 cents per data-base in- quiry, three kinds of processes allow a given number of inquiries with- out charge. Since not all allowable inquiries are always used for these processes, there are generally a number of inquiries which can be made without charges being assessed. Between July 1979 and February 1980, the average number of monthly inquiries for which there was a charge was 11,800; the average number per month for which there was no charge assessed was 8,044. For this reason, in the cost analysis of the automated system (table 2(a)), there appears a category "Items Searched, No Inquiry Charges" under the Bibliographic Searching section. 44 journal of Library Automation Vol. 14/1 March 1981 Table 6. Type and Average Number of Items Searched/Cataloged Per Month on Manual System (Based on CBP Work Assignment/Staffing Profile) Not NUC Searched (IDC)/Month Found/Month Found/Month Searched/Month Book Approvals 600 300 (50%) 300 Firm Orders 700 280 (40%) 420 420 New Acquisitions 295 59 (20%) 236 (Re-searched) Precats 1380 276 (20%) 1104 Documents 125 12 (10%) 113 113 Serials 100 5 (5%) 95 95 RUSH 75 23 (30%) 52 52 Gifts 100 5 (5%) 95 95 Monographic Series 300 90 (30%) 210 210 Originals 222 0 (0%) 222 222 Reinstates 75 7 (10%) 68 68 Total 3972 1057 (26.5%) 2915 1275 Type and Quantity of Materials Cataloged IDC Copy 1057 Modified Copy 984 Original Cataloging 222 2263 (Note: Part of the "no charge" inquiries are generated and used by the Acquisitions Unit and are therefore not included in this analysis.) Although the terminal service and line charges might simply have been added as a total amount to the data-base costs, it seemed more meaningful to distribute these costs on a per-use basis . The method used to distribute these charges was to identify each use of the biblio- graphic data base, and to divide the total monthly costs of terminals and lines by the total monthly units of use (see table 9). This method of dis- tributing terminal service and line charges not only provided per-unit terminal use costs, but also served to categorize kinds and quantity of data-base use. SUBSCRIPTION AND MATERIAL COSTS Subscription costs include only those bibliographic tools purchased for use in TSD for the purpose of bibliographic searching. As a result of the increased growth of the bibliographic data base, fewer tools are being used for searching under the automated system than under the manual system. Prior to the implementation of WLN, the library subscribed to bibliographic data (LC and CIP copy) on microfiche supplied by the In- formation Dynamics Corporation (IDC). The per-unit costs of all sub- scriptions are presented in the cost analysis charts (tables 1(a) and 2(a)). Material costs include only those materials unique to cataloging and book processing; general supplies, such as pencils and paper, are not in- cluded. The calculation of the per-unit cost of most materials is general- ly straightforward. It should be noted, however, that under the auto- mated system, products, i.e., materials, are included in the data-base Cost Analysis/DRUSCHEL 45 Table 7. Staff Costs: Automated Cataloging and Book Processing System Staff Costs/Month Classified Staff OA II LT I (4) LT II (4) LT III (2) Supervisor II (2) Faculty Catalogers (3Vz) (Monos) Unit Head Staff Costs/Minute Times lip OA II LT I (4) LT II (4) LT III (2) Supervisor II (2) Catalogers (3V2) Unit Head Total Staff Costs/month Timeslip----809 hrs @ $1,456/mo Special Projects Librarian Classified Staff Faculty Total (All Staff) Salaries Month $ 912 2,888 3,269 2,024 2,578 $4,691 1,774 Plus 21% (Fringe Benefits) $192 606 686 425 541 $985 373 $1,456/mo + 809 hrs = 1.80/hr + 60 = .03/min 1,104/mo + 174 = 6.34/hr + 60 = .105/min Costs/ Month $ 1,104 3,494 3,955 2,449 3,119 Subtotal $14,121 $ 5,676 2,147 Subtotal $ 7,823 3,494/mo + 4 = $874/mo + 174 = 5.02/hr + 60 = .083/min 3, 955/mo + 4 = $989/mo + 17 4 = 5. 68/hr + 60 = . 094/min 2,449/mo + 2 = $1,225/mo + 174 = 7.04/hr + 60 = .117/min 3,119/mo + 2 = $1,560/mo + 174 = 8.97/hr + 60 = .15/min 5,676/mo + 3.5 = $1,622/mo + 174 = 9.32/hr + 60 = .155/min 2,147/mo + 174 = 12.34/hr + 60 = .205/min $ 1,456 345* 14,121 7,823 $23,745 *Amount of time (wages) assigned to cataloging. costs, and only those materials used independent of the data base, e. g., book pockets and book cards, are listed as material costs on the charts. Under the manual system, due to the divisional arrangement of the li- brary system and the number of card catalogs being maintained, the for- mula for producing sets of cards for a single title was complex. For this reason, the costs and number of cards produced for the titles cataloged per month are listed as a separate line item. EQUIPMENT COSTS Equipment costs include only equipment unique to cataloging and book processing, i.e., required for processing or products. General equipment, such as desks, book trucks, typewriters, are not included. Equipment-Automated System During the period covered by the cost analysis, November 1977 to February 1980, the following equipment was purchased for the auto- mated system: 46 Journal of Library Automation Vol. 14/1 March 1981 7 Bibliographic terminals 10 Modems or modem contention units 2 Printers Tax $24,360 5,433 6,500 $36,293 1,887 $38,180 Two pieces of equipment are currently being leased (maintenance included): Keypunch Verifier @$ 92.61 @ 101.12 $193. 73/month Summary of Monthly Equipment Costs Purchases (5-year amortization) $636.33 Maintenance 60.00 Leased equipment 193.73 $890.06/month Equipment-Manual System If the automated system had not been implemented, the following equipment would have been purchased during this period: 2 Card catalogs $ 3, 755 5 Kardex units 4,475 2 Lined ex units __ 2, 944 $11,174 Tax 581 $11,755 Although the anticipated life span of this equipment should be consider- ably greater than that of terminals and modems, it has also been amor- tized over a five-year period. The rationale for this period of amortiza- tion is that the rate of growth of the files for which the equipment is used results in the purchase of additional equipment equivalent to the expected replacement of electronic equipment. Therefore, the initial cost of these purchases amortized would have been $196/month. Since the multilith has been owned by the library for more than twenty years, its purchase price is not applicable to this analysis. How- ever, maintenance on the multilith is $72.24/month. Two pieces of equipment were being leased under the manual system (maintenance included): Keypunch Verifier @$ 92.61 @ 101.12 $193. 73/month Cost Analysis/DRUSCHEL 47 Summary of Monthly Equipment Costs Purchases (5-year amortization) $196.00 Maintenance 72.27 Leased equipment 193.73 $462.00/month SUMMARY AND CONCLUSION The cost analysis clearly indicates that at Washington State University Libraries the automated cataloging and book processing system is less ex- pensive than its previous manual system . By using the bibliographic component of the WashiQgton Library Network, the library has reduced the costs of searching, cataloging, and record maintenance by almost 20 percent (see table 10-summary comparison costs by function). The higher costs of the manual system are essentially staff costs. Under that Table 8. Staff Costs: Manual Cataloging and Book Processing System (Based on the 1977 Staffing Levels at Current Staff Costs) Staff Costs/Month Classified Staff OA II- Typing LT I (11) LT II (3) LT III (5) Supervisor I (2) Supervisor II Offset Duplicator Operator Faculty Catalogers (3. 5) Unit Head Staff Costs/Minute Timeslip OA II-Typing LT I (11) LT II (3) LT III (5) Supervisor I (2) Supervisor II Offset Duplicator Operator Catalogers (3.5) Unit Head Total Staff Costs/Month Timeslip---1208 hrs @ $2,174/mo Classified Staff Faculty Total (All Staff) Plus 21% Salaries (Fringe Month Benefits) $ 912 $ 192 7,950 1,670· 2,434 511 5,060 1,063 2,175 457 1,289 271 1,135 238 Subtotal 4,691 985 1,774 373 Subtotal $2,174/mo -o- 1208 hrs. = 1.80/hr -o- 60 = .03/min. 1, 104/mo -o- 174 = 6.34/hr -o- 60 = .105/min Costs/ Month $ 1,104 9,622 2,945 6,123 2,632 1,560 1,373 $25,359 5,676 2,147 $ 7,823 9,622/mo -o- 11 = 875/mo -o- 174 = 5.03/hr -o- 60 = .084/min 2,945/mo -o- 3 = 982/mo -o- 174 = 5.64/hr -o- 60 = .094/min 6,123/mo -o- 5 = 1,225/mo -o- 174 = 7.04/hr -o- 60 = .117/min 2,632/mo -o- 2 = 1,316/mo -o- 174 = 7.56/hr -o- 60 = .126/min 1,560/mo -o- 174 = 8.97/hr -o- 60 = .149/min. 1,373/mo -o- 174 = 7.89/hr -o- 60 = .13/min 5,846/mo -o- 3.5 = 1,670/mo -o- 174 = 9.60/hr -o- 60 = .155/min 2, 147/mo -o- 174 = 12.34/hr -o- 60 = .205/min. $ 2,174 25,359 7,823 $35,356 48 journal of Library Automation Vol. 14/ 1 March 1981 Table 9 . Bibliographic Data Base Use Per Month (One Unit = One Access to or Process in Data Base) Category Searching Cataloging (Data Base Copy) Cataloging (Original Data Entry ) Authority Verification (317 x 7) Bibliographic Changes/Corrections ILL, REF, General Total Units WLN Terminal Service and Telecommunication Line Charges/ Month 5 V2 terminals @ $140/mo = $770/mo 5V2 lines @ $40/mo = 220/mo $990/mo Quantity of Te rminal Use 10688 1529 3 17 2219 360 537 15650 $990 + 15650 = $.06/terminal use for Cataloging and Book Proce ssing System Table 10 . Catalo ging and Book Processing System : Summary Comparison Costs by Function (Ex- cluding Equipment Costs ) Function Manual System l. Bibliographic Searching 2. Bibliographic Record Production (Cost of Catalog Cards Distribution) LC copy cataloging Modified copy cataloging Original cataloging Misce llane ous 3. Bibliographic Record Maintenance 4. Marking Total Automated System l. Bibliographic Searching 2. Bibliographic Record Production (Cost of Catalog Cards Included) LC and CIP copy cataloging Modified copy cataloging Original cataloging Miscellaneous 3. Bibliographic Record Maintenance 4. Marking Total *Total of items listed below. tTotal of costs listed below. Number of Items 5247 [2263)* 1057 984 222 NA NA NA 4480 [2263 )* 1529 512 222 NA NA NA Costs Pe r Month $ 4 ,61 7 [$13, 143)t 4,092 5,021 3,343 687 6 ,402 4 ,631 $28 ,793 $ 2, 170 [$ll ,837)t 4,900 1,523 3 ,343 2,071 4 , 194 4 ,589 $22,790 system, eleven more staff and 1,365 more timeslip hours were needed per month to process the same amount of materials as is processed under the automated system . In fact, compared to the staff costs of both the manual and automated systems, the costs of equipment, data-base use (including products), terminal service, and telecommunication lines Cost Analysis/DRUSCHEL 49 of the automated system are a relatively small percentage (27 percent) of the total cataloging and book processing costs . This analysis serves to underscore a basic reality of the current library organization: personnel is one of its largest expenditures and staff-intensive systems are very costly . This cost analysis has not directly addressed the issue of the quality of processing and products of either the manual or automated systems. The analysis suggests, however, that the automated system is more efficient in terms of staff time . Moreover, the TSD staff has found that not only can more be done with fewer staff, but the automated system also pro- vides more accurate data and has the flexibility to accommodate with relative ease the many corrections and changes that must be made to the library's bibliographic files. Joselyn Druschel is assistant director for automation and technical support at the Wash- ington State University Libraries . She is currently chairing a staff task force which is developing specifications for the Libraries' on-line catalog. ·