id sid tid token lemma pos 5292 1 1 lib lib NNP 5292 1 2 - - HYPH 5292 1 3 MOCS MOCS NNP 5292 1 4 - - HYPH 5292 1 5 KMC364 KMC364 NNP 5292 1 6 - - HYPH 5292 1 7 20131012113204 20131012113204 CD 5292 1 8 190 190 CD 5292 1 9 Communications Communications NNPS 5292 1 10 Automation Automation NNP 5292 1 11 and and CC 5292 1 12 the the DT 5292 1 13 Service Service NNP 5292 1 14 Attitudes Attitudes NNPS 5292 1 15 of of IN 5292 1 16 ARL ARL NNP 5292 1 17 Circulation Circulation NNP 5292 1 18 Managers Managers NNPS 5292 1 19 James James NNP 5292 1 20 R. R. NNP 5292 1 21 MARTIN MARTIN NNP 5292 1 22 : : : 5292 1 23 University University NNP 5292 1 24 of of IN 5292 1 25 Rochester Rochester NNP 5292 1 26 Library Library NNP 5292 1 27 , , , 5292 1 28 Rochester Rochester NNP 5292 1 29 , , , 5292 1 30 New New NNP 5292 1 31 York York NNP 5292 1 32 . . . 5292 2 1 The the DT 5292 2 2 circulation circulation NN 5292 2 3 function function NN 5292 2 4 in in IN 5292 2 5 our -PRON- PRP$ 5292 2 6 large large JJ 5292 2 7 aca- aca- NN 5292 2 8 demic demic JJ 5292 2 9 libraries library NNS 5292 2 10 has have VBZ 5292 2 11 undergone undergo VBN 5292 2 12 two two CD 5292 2 13 impor- impor- JJ 5292 2 14 tant tant JJ 5292 2 15 transformations transformation NNS 5292 2 16 since since IN 5292 2 17 the the DT 5292 2 18 turn turn NN 5292 2 19 of of IN 5292 2 20 the the DT 5292 2 21 century century NN 5292 2 22 . . . 5292 3 1 The the DT 5292 3 2 first first JJ 5292 3 3 of of IN 5292 3 4 these these DT 5292 3 5 is be VBZ 5292 3 6 departmentali- departmentali- NNP 5292 3 7 zation zation NNP 5292 3 8 ; ; : 5292 3 9 the the DT 5292 3 10 second second JJ 5292 3 11 , , , 5292 3 12 automation automation NN 5292 3 13 . . . 5292 4 1 The the DT 5292 4 2 de- de- JJ 5292 4 3 partmentalization partmentalization NN 5292 4 4 of of IN 5292 4 5 the the DT 5292 4 6 circulation circulation NN 5292 4 7 func- func- NNP 5292 4 8 tion tion NNP 5292 4 9 has have VBZ 5292 4 10 tended tend VBN 5292 4 11 to to TO 5292 4 12 separate separate VB 5292 4 13 the the DT 5292 4 14 circulation circulation NN 5292 4 15 department department NN 5292 4 16 from from IN 5292 4 17 the the DT 5292 4 18 library library NN 5292 4 19 's 's POS 5292 4 20 educational educational JJ 5292 4 21 and and CC 5292 4 22 information information NN 5292 4 23 functions function NNS 5292 4 24 , , , 5292 4 25 the the DT 5292 4 26 more more JJR 5292 4 27 " " `` 5292 4 28 pro- pro- NN 5292 4 29 fessional fessional JJ 5292 4 30 " " '' 5292 4 31 aspects aspect NNS 5292 4 32 of of IN 5292 4 33 librarianship librarianship NN 5292 4 34 . . . 5292 5 1 Laurence Laurence NNP 5292 5 2 Miller Miller NNP 5292 5 3 makes make VBZ 5292 5 4 this this DT 5292 5 5 point point NN 5292 5 6 in in IN 5292 5 7 his -PRON- PRP$ 5292 5 8 dis- dis- NN 5292 5 9 sertation sertation NN 5292 5 10 , , , 5292 5 11 " " `` 5292 5 12 Changing change VBG 5292 5 13 Patterns Patterns NNPS 5292 5 14 of of IN 5292 5 15 Circula- Circula- NNP 5292 5 16 tion tion NN 5292 5 17 Services Services NNPS 5292 5 18 in in IN 5292 5 19 University University NNP 5292 5 20 Libraries Libraries NNPS 5292 5 21 , , , 5292 5 22 " " '' 5292 5 23 which which WDT 5292 5 24 focuses focus VBZ 5292 5 25 on on IN 5292 5 26 the the DT 5292 5 27 rise rise NN 5292 5 28 of of IN 5292 5 29 circulation circulation NN 5292 5 30 de- de- RB 5292 5 31 partmentalization.1 partmentalization.1 NNP 5292 5 32 Miller Miller NNP 5292 5 33 surveyed survey VBD 5292 5 34 large large JJ 5292 5 35 academic academic JJ 5292 5 36 libraries library NNS 5292 5 37 to to TO 5292 5 38 determine determine VB 5292 5 39 if if IN 5292 5 40 certain certain JJ 5292 5 41 services service NNS 5292 5 42 - - HYPH 5292 5 43 reference reference NN 5292 5 44 , , , 5292 5 45 interlibrary interlibrary JJ 5292 5 46 loan loan NN 5292 5 47 , , , 5292 5 48 ori- ori- NNP 5292 5 49 entation entation NN 5292 5 50 , , , 5292 5 51 catalog catalog NN 5292 5 52 assistance assistance NN 5292 5 53 - - : 5292 5 54 were be VBD 5292 5 55 being be VBG 5292 5 56 withdrawn withdraw VBN 5292 5 57 from from IN 5292 5 58 the the DT 5292 5 59 circulation circulation NN 5292 5 60 function function NN 5292 5 61 . . . 5292 6 1 After after IN 5292 6 2 verifying verify VBG 5292 6 3 a a DT 5292 6 4 withdrawal withdrawal NN 5292 6 5 of of IN 5292 6 6 these these DT 5292 6 7 ser- ser- JJ 5292 6 8 vices vice NNS 5292 6 9 and and CC 5292 6 10 identifying identify VBG 5292 6 11 them -PRON- PRP 5292 6 12 as as IN 5292 6 13 the the DT 5292 6 14 " " `` 5292 6 15 profes- profes- NNP 5292 6 16 sional sional JJ 5292 6 17 " " '' 5292 6 18 ones one NNS 5292 6 19 , , , 5292 6 20 Miller Miller NNP 5292 6 21 drew draw VBD 5292 6 22 the the DT 5292 6 23 conclusion conclusion NN 5292 6 24 that that IN 5292 6 25 circulation circulation NN 5292 6 26 is be VBZ 5292 6 27 therefore therefore RB 5292 6 28 suspect suspect JJ 5292 6 29 as as IN 5292 6 30 a a DT 5292 6 31 pro- pro- NN 5292 6 32 fessional fessional JJ 5292 6 33 activity activity NN 5292 6 34 . . . 5292 7 1 2 2 LS 5292 7 2 His -PRON- PRP$ 5292 7 3 are be VBP 5292 7 4 generally generally RB 5292 7 5 held hold VBN 5292 7 6 conclusions conclusion NNS 5292 7 7 as as IN 5292 7 8 Robert Robert NNP 5292 7 9 Oram Oram NNP 5292 7 10 suggests suggest VBZ 5292 7 11 : : : 5292 7 12 Until until IN 5292 7 13 recently recently RB 5292 7 14 , , , 5292 7 15 librarians librarian NNS 5292 7 16 have have VBP 5292 7 17 been be VBN 5292 7 18 reluctant reluctant JJ 5292 7 19 to to TO 5292 7 20 deal deal VB 5292 7 21 with with IN 5292 7 22 circulation circulation NN 5292 7 23 problems problem NNS 5292 7 24 on on IN 5292 7 25 an an DT 5292 7 26 orga- orga- JJ 5292 7 27 nized nize VBN 5292 7 28 basis basis NN 5292 7 29 . . . 5292 8 1 The the DT 5292 8 2 belief belief NN 5292 8 3 that that IN 5292 8 4 circulation circulation NN 5292 8 5 was be VBD 5292 8 6 , , , 5292 8 7 in in IN 5292 8 8 part part NN 5292 8 9 at at IN 5292 8 10 least least JJS 5292 8 11 , , , 5292 8 12 custodial custodial JJ 5292 8 13 and and CC 5292 8 14 clerical clerical JJ 5292 8 15 rather rather RB 5292 8 16 than than IN 5292 8 17 managerial managerial JJ 5292 8 18 and and CC 5292 8 19 professional professional JJ 5292 8 20 underlies underlie NNS 5292 8 21 much much JJ 5292 8 22 of of IN 5292 8 23 the the DT 5292 8 24 reluctance reluctance NN 5292 8 25 to to TO 5292 8 26 solve solve VB 5292 8 27 mutual mutual JJ 5292 8 28 circu- circu- NN 5292 8 29 lation lation NN 5292 8 30 problems problem NNS 5292 8 31 th th XX 5292 8 32 rough rough IN 5292 8 33 a a DT 5292 8 34 professional professional JJ 5292 8 35 group group NN 5292 8 36 . . . 5292 8 37 ' ' '' 5292 9 1 Paralleling parallel VBG 5292 9 2 this this DT 5292 9 3 change change NN 5292 9 4 in in IN 5292 9 5 the the DT 5292 9 6 circulation circulation NN 5292 9 7 function function NN 5292 9 8 's 's POS 5292 9 9 organizational organizational JJ 5292 9 10 setting setting NN 5292 9 11 , , , 5292 9 12 the the DT 5292 9 13 mech- mech- JJ 5292 9 14 anization anization NN 5292 9 15 of of IN 5292 9 16 the the DT 5292 9 17 circulation circulation NN 5292 9 18 process process NN 5292 9 19 has have VBZ 5292 9 20 con- con- NN 5292 9 21 tinued tinue VBN 5292 9 22 to to TO 5292 9 23 move move VB 5292 9 24 from from IN 5292 9 25 the the DT 5292 9 26 laborious laborious JJ 5292 9 27 and and CC 5292 9 28 slow slow JJ 5292 9 29 use use NN 5292 9 30 of of IN 5292 9 31 manual manual JJ 5292 9 32 procedures procedure NNS 5292 9 33 and and CC 5292 9 34 book book NN 5292 9 35 cards card NNS 5292 9 36 toward toward IN 5292 9 37 the the DT 5292 9 38 immediate immediate JJ 5292 9 39 updating updating NN 5292 9 40 and and CC 5292 9 41 record record NN 5292 9 42 keeping keeping NN 5292 9 43 of of IN 5292 9 44 the the DT 5292 9 45 online online JJ 5292 9 46 system system NN 5292 9 47 . . . 5292 10 1 Circulation circulation NN 5292 10 2 automation automation NN 5292 10 3 has have VBZ 5292 10 4 passed pass VBN 5292 10 5 from from IN 5292 10 6 the the DT 5292 10 7 early early JJ 5292 10 8 days day NNS 5292 10 9 of of IN 5292 10 10 simply simply RB 5292 10 11 mechanizing mechanize VBG 5292 10 12 files file NNS 5292 10 13 ( ( -LRB- 5292 10 14 represented represent VBN 5292 10 15 by by IN 5292 10 16 the the DT 5292 10 17 batch batch NN 5292 10 18 system system NN 5292 10 19 ) ) -RRB- 5292 10 20 to to IN 5292 10 21 the the DT 5292 10 22 present present NN 5292 10 23 , , , 5292 10 24 where where WRB 5292 10 25 li- li- JJ 5292 10 26 braries brarie NNS 5292 10 27 have have VBP 5292 10 28 the the DT 5292 10 29 potential potential JJ 5292 10 30 capacity capacity NN 5292 10 31 to to TO 5292 10 32 per- per- RB 5292 10 33 form form VB 5292 10 34 the the DT 5292 10 35 complete complete JJ 5292 10 36 circulation circulation NN 5292 10 37 control control NN 5292 10 38 process process NN 5292 10 39 with with IN 5292 10 40 real real JJ 5292 10 41 - - HYPH 5292 10 42 time time NN 5292 10 43 systems system NNS 5292 10 44 . . . 5292 11 1 • • NNP 5292 11 2 Sophisti- Sophisti- NNP 5292 11 3 cated cat VBD 5292 11 4 online online JJ 5292 11 5 systems system NNS 5292 11 6 have have VBP 5292 11 7 begun begin VBN 5292 11 8 to to TO 5292 11 9 truly truly RB 5292 11 10 control control VB 5292 11 11 the the DT 5292 11 12 complete complete JJ 5292 11 13 circulation circulation NN 5292 11 14 function function NN 5292 11 15 . . . 5292 12 1 The the DT 5292 12 2 metamorphosis metamorphosis NN 5292 12 3 of of IN 5292 12 4 circulation circulation NN 5292 12 5 automation- automation- NN 5292 12 6 from from IN 5292 12 7 simple simple JJ 5292 12 8 mechanization mechanization NN 5292 12 9 to to IN 5292 12 10 full full JJ 5292 12 11 computerization computerization NN 5292 12 12 - - , 5292 12 13 has have VBZ 5292 12 14 had have VBN 5292 12 15 a a DT 5292 12 16 tremen- tremen- JJ 5292 12 17 dous dous JJ 5292 12 18 impact impact NN 5292 12 19 on on IN 5292 12 20 the the DT 5292 12 21 technical technical JJ 5292 12 22 side side NN 5292 12 23 , , , 5292 12 24 the the DT 5292 12 25 pro- pro- NN 5292 12 26 cesses cesse VBZ 5292 12 27 , , , 5292 12 28 of of IN 5292 12 29 the the DT 5292 12 30 circulation circulation NN 5292 12 31 department department NN 5292 12 32 . . . 5292 13 1 Like- Like- VBG 5292 13 2 wise wise JJ 5292 13 3 it -PRON- PRP 5292 13 4 may may MD 5292 13 5 well well RB 5292 13 6 have have VB 5292 13 7 had have VBN 5292 13 8 impact impact NN 5292 13 9 on on IN 5292 13 10 the the DT 5292 13 11 service service NN 5292 13 12 attitudes attitude NNS 5292 13 13 , , , 5292 13 14 priorities priority NNS 5292 13 15 , , , 5292 13 16 and and CC 5292 13 17 leadership leadership NN 5292 13 18 of of IN 5292 13 19 the the DT 5292 13 20 department department NN 5292 13 21 . . . 5292 14 1 The the DT 5292 14 2 level level NN 5292 14 3 of of IN 5292 14 4 automation automation NN 5292 14 5 may may MD 5292 14 6 relate relate VB 5292 14 7 to to IN 5292 14 8 the the DT 5292 14 9 circulation circulation NN 5292 14 10 manager manager NN 5292 14 11 's 's POS 5292 14 12 atti- atti- NN 5292 14 13 tudes tude NNS 5292 14 14 and and CC 5292 14 15 priorities priority NNS 5292 14 16 , , , 5292 14 17 and and CC 5292 14 18 in in IN 5292 14 19 the the DT 5292 14 20 words word NNS 5292 14 21 of of IN 5292 14 22 an an DT 5292 14 23 American American NNP 5292 14 24 Library Library NNP 5292 14 25 Association Association NNP 5292 14 26 committee committee NN 5292 14 27 , , , 5292 14 28 " " `` 5292 14 29 the the DT 5292 14 30 impact impact NN 5292 14 31 of of IN 5292 14 32 automation automation NN 5292 14 33 might may MD 5292 14 34 change change VB 5292 14 35 the the DT 5292 14 36 image image NN 5292 14 37 of of IN 5292 14 38 the the DT 5292 14 39 circulation circulation NN 5292 14 40 librarian librarian NN 5292 14 41 . . . 5292 14 42 " " '' 5292 15 1 5 5 CD 5292 15 2 As as IN 5292 15 3 it -PRON- PRP 5292 15 4 automates automate VBZ 5292 15 5 , , , 5292 15 6 gaining gain VBG 5292 15 7 control control NN 5292 15 8 over over IN 5292 15 9 its -PRON- PRP$ 5292 15 10 own own JJ 5292 15 11 processes process NNS 5292 15 12 , , , 5292 15 13 the the DT 5292 15 14 circulation circulation NN 5292 15 15 department department NN 5292 15 16 and and CC 5292 15 17 its -PRON- PRP$ 5292 15 18 manager manager NN 5292 15 19 may may MD 5292 15 20 actually actually RB 5292 15 21 become become VB 5292 15 22 more more RBR 5292 15 23 re- re- RB 5292 15 24 sponsive sponsive JJ 5292 15 25 to to IN 5292 15 26 its -PRON- PRP$ 5292 15 27 users user NNS 5292 15 28 - - HYPH 5292 15 29 more more JJR 5292 15 30 service service NN 5292 15 31 oriented orient VBN 5292 15 32 , , , 5292 15 33 more more JJR 5292 15 34 " " `` 5292 15 35 professional professional JJ 5292 15 36 . . . 5292 15 37 " " '' 5292 16 1 In in IN 5292 16 2 February February NNP 5292 16 3 1980 1980 CD 5292 16 4 , , , 5292 16 5 a a DT 5292 16 6 questionnaire questionnaire NN 5292 16 7 was be VBD 5292 16 8 sent send VBN 5292 16 9 to to IN 5292 16 10 circulation circulation NN 5292 16 11 managers manager NNS 5292 16 12 of of IN 5292 16 13 all all PDT 5292 16 14 the the DT 5292 16 15 ninety ninety CD 5292 16 16 - - HYPH 5292 16 17 eight eight CD 5292 16 18 academic academic JJ 5292 16 19 libraries library NNS 5292 16 20 that that WDT 5292 16 21 hold hold VBP 5292 16 22 membership membership NN 5292 16 23 in in IN 5292 16 24 the the DT 5292 16 25 Association Association NNP 5292 16 26 of of IN 5292 16 27 Research Research NNP 5292 16 28 Libraries Libraries NNP 5292 16 29 . . . 5292 17 1 6 6 CD 5292 17 2 It -PRON- PRP 5292 17 3 sought seek VBD 5292 17 4 to to IN 5292 17 5 ( ( -LRB- 5292 17 6 1 1 LS 5292 17 7 ) ) -RRB- 5292 17 8 identify identify VB 5292 17 9 the the DT 5292 17 10 de- de- NN 5292 17 11 gree gree NN 5292 17 12 and and CC 5292 17 13 state state NN 5292 17 14 of of IN 5292 17 15 automation automation NN 5292 17 16 of of IN 5292 17 17 the the DT 5292 17 18 circula- circula- JJ 5292 17 19 tion tion NN 5292 17 20 function function NN 5292 17 21 , , , 5292 17 22 classified classify VBN 5292 17 23 by by IN 5292 17 24 the the DT 5292 17 25 three three CD 5292 17 26 system system NN 5292 17 27 categories category NNS 5292 17 28 of of IN 5292 17 29 manual manual NN 5292 17 30 , , , 5292 17 31 batch batch NN 5292 17 32 , , , 5292 17 33 and and CC 5292 17 34 online online JJ 5292 17 35 sys- sys- NN 5292 17 36 tems tem NNS 5292 17 37 , , , 5292 17 38 and and CC 5292 17 39 ( ( -LRB- 5292 17 40 2 2 LS 5292 17 41 ) ) -RRB- 5292 17 42 to to TO 5292 17 43 capture capture VB 5292 17 44 opinions opinion NNS 5292 17 45 on on IN 5292 17 46 the the DT 5292 17 47 cir- cir- NNP 5292 17 48 culation culation NN 5292 17 49 manager manager NN 5292 17 50 's 's POS 5292 17 51 view view NN 5292 17 52 of of IN 5292 17 53 his -PRON- PRP$ 5292 17 54 management management NN 5292 17 55 role role NN 5292 17 56 and and CC 5292 17 57 his -PRON- PRP$ 5292 17 58 attitudes attitude NNS 5292 17 59 on on IN 5292 17 60 service service NN 5292 17 61 issues issue NNS 5292 17 62 and and CC 5292 17 63 user user NN 5292 17 64 demands demand NNS 5292 17 65 . . . 5292 18 1 These these DT 5292 18 2 attitudes attitude NNS 5292 18 3 were be VBD 5292 18 4 related relate VBN 5292 18 5 to to IN 5292 18 6 the the DT 5292 18 7 three three CD 5292 18 8 types type NNS 5292 18 9 of of IN 5292 18 10 systems system NNS 5292 18 11 . . . 5292 19 1 Seventy seventy CD 5292 19 2 - - HYPH 5292 19 3 six six CD 5292 19 4 questionnaires questionnaire NNS 5292 19 5 were be VBD 5292 19 6 returned return VBN 5292 19 7 , , , 5292 19 8 for for IN 5292 19 9 a a DT 5292 19 10 78 78 CD 5292 19 11 per- per- NN 5292 19 12 cent cent NN 5292 19 13 response response NN 5292 19 14 rate rate NN 5292 19 15 . . . 5292 20 1 CIRCULATION CIRCULATION NNP 5292 20 2 DEPARTMENT DEPARTMENT NNP 5292 20 3 CHARACTERISTICS CHARACTERISTICS NNP 5292 20 4 Circulation Circulation NNP 5292 20 5 departments department NNS 5292 20 6 ranged range VBD 5292 20 7 in in IN 5292 20 8 size size NN 5292 20 9 from from IN 5292 20 10 4 4 CD 5292 20 11 to to TO 5292 20 12 78 78 CD 5292 20 13 ITE ITE NNP 5292 20 14 employees employee NNS 5292 20 15 . . . 5292 21 1 The the DT 5292 21 2 average average JJ 5292 21 3 department department NN 5292 21 4 size size NN 5292 21 5 was be VBD 5292 21 6 18 18 CD 5292 21 7 , , , 5292 21 8 the the DT 5292 21 9 median median JJ 5292 21 10 14.25 14.25 CD 5292 21 11 . . . 5292 22 1 The the DT 5292 22 2 number number NN 5292 22 3 of of IN 5292 22 4 students student NNS 5292 22 5 employed employ VBN 5292 22 6 ranged range VBD 5292 22 7 from from IN 5292 22 8 0 0 CD 5292 22 9 to to IN 5292 22 10 175 175 CD 5292 22 11 . . . 5292 23 1 Twenty twenty CD 5292 23 2 - - HYPH 5292 23 3 nine nine CD 5292 23 4 percent percent NN 5292 23 5 of of IN 5292 23 6 man- man- NNP 5292 23 7 agers ager NNS 5292 23 8 said say VBD 5292 23 9 staffing staffing NN 5292 23 10 was be VBD 5292 23 11 not not RB 5292 23 12 adequate adequate JJ 5292 23 13 and and CC 5292 23 14 45 45 CD 5292 23 15 percent percent NN 5292 23 16 said say VBD 5292 23 17 they -PRON- PRP 5292 23 18 had have VBD 5292 23 19 to to TO 5292 23 20 depend depend VB 5292 23 21 too too RB 5292 23 22 heavily heavily RB 5292 23 23 upon upon IN 5292 23 24 students student NNS 5292 23 25 . . . 5292 24 1 Fifty fifty CD 5292 24 2 - - HYPH 5292 24 3 seven seven CD 5292 24 4 percent percent NN 5292 24 5 of of IN 5292 24 6 man- man- NN 5292 24 7 agers ager NNS 5292 24 8 of of IN 5292 24 9 manual manual JJ 5292 24 10 systems system NNS 5292 24 11 responded respond VBD 5292 24 12 that that IN 5292 24 13 they -PRON- PRP 5292 24 14 had have VBD 5292 24 15 to to TO 5292 24 16 depend depend VB 5292 24 17 too too RB 5292 24 18 heavily heavily RB 5292 24 19 upon upon IN 5292 24 20 stu- stu- NN 5292 24 21 dents dent NNS 5292 24 22 , , , 5292 24 23 versus versus IN 5292 24 24 27 27 CD 5292 24 25 percent percent NN 5292 24 26 of of IN 5292 24 27 batch batch NN 5292 24 28 and and CC 5292 24 29 50 50 CD 5292 24 30 percent percent NN 5292 24 31 of of IN 5292 24 32 online online JJ 5292 24 33 managers manager NNS 5292 24 34 . . . 5292 25 1 ( ( -LRB- 5292 25 2 Because because IN 5292 25 3 of of IN 5292 25 4 variations variation NNS 5292 25 5 in in IN 5292 25 6 what what WP 5292 25 7 is be VBZ 5292 25 8 counted count VBN 5292 25 9 , , , 5292 25 10 transaction transaction NN 5292 25 11 volume volume NN 5292 25 12 figures figure NNS 5292 25 13 are be VBP 5292 25 14 not not RB 5292 25 15 particularly particularly RB 5292 25 16 infor- infor- JJ 5292 25 17 mative mative NN 5292 25 18 . . . 5292 25 19 ) ) -RRB- 5292 26 1 CIRCULATION circulation NN 5292 26 2 SYSTEM system RB 5292 26 3 CHARACTERISTICS characteristics VBP 5292 26 4 The the DT 5292 26 5 seventy seventy CD 5292 26 6 - - HYPH 5292 26 7 six six CD 5292 26 8 responding respond VBG 5292 26 9 libraries library NNS 5292 26 10 re- re- RB 5292 26 11 ported port VBD 5292 26 12 approximately approximately RB 5292 26 13 thirty thirty CD 5292 26 14 - - HYPH 5292 26 15 two two CD 5292 26 16 different different JJ 5292 26 17 system system NN 5292 26 18 configurations configuration NNS 5292 26 19 . . . 5292 27 1 Thirty thirty CD 5292 27 2 - - HYPH 5292 27 3 nine nine CD 5292 27 4 percent percent NN 5292 27 5 of of IN 5292 27 6 these these DT 5292 27 7 systems system NNS 5292 27 8 were be VBD 5292 27 9 manual manual JJ 5292 27 10 , , , 5292 27 11 34 34 CD 5292 27 12 percent percent NN 5292 27 13 were be VBD 5292 27 14 batch batch NN 5292 27 15 , , , 5292 27 16 and and CC 5292 27 17 26 26 CD 5292 27 18 percent percent NN 5292 27 19 were be VBD 5292 27 20 online online JJ 5292 27 21 . . . 5292 28 1 Nineteen nineteen CD 5292 28 2 percent percent NN 5292 28 3 of of IN 5292 28 4 the the DT 5292 28 5 total total NN 5292 28 6 were be VBD 5292 28 7 manual manual JJ 5292 28 8 McBee McBee NNP 5292 28 9 systems system NNS 5292 28 10 and and CC 5292 28 11 15 15 CD 5292 28 12 percent percent NN 5292 28 13 were be VBD 5292 28 14 LIBS100 LIBS100 NNP 5292 28 15 online online JJ 5292 28 16 systems system NNS 5292 28 17 . . . 5292 29 1 Manual manual JJ 5292 29 2 systems system NNS 5292 29 3 had have VBD 5292 29 4 been be VBN 5292 29 5 in in IN 5292 29 6 use use NN 5292 29 7 an an DT 5292 29 8 average average NN 5292 29 9 of of IN 5292 29 10 twenty twenty CD 5292 29 11 - - HYPH 5292 29 12 six six CD 5292 29 13 years year NNS 5292 29 14 , , , 5292 29 15 batch batch VB 5292 29 16 systems system NNS 5292 29 17 an an DT 5292 29 18 average average NN 5292 29 19 of of IN 5292 29 20 eight eight CD 5292 29 21 years year NNS 5292 29 22 ( ( -LRB- 5292 29 23 range range NN 5292 29 24 : : : 5292 29 25 ten ten CD 5292 29 26 months month NNS 5292 29 27 to to IN 5292 29 28 eighteen eighteen CD 5292 29 29 years year NNS 5292 29 30 ) ) -RRB- 5292 29 31 , , , 5292 29 32 and and CC 5292 29 33 online online JJ 5292 29 34 systems system NNS 5292 29 35 an an DT 5292 29 36 average average NN 5292 29 37 of of IN 5292 29 38 three three CD 5292 29 39 years year NNS 5292 29 40 ( ( -LRB- 5292 29 41 range range NN 5292 29 42 : : : 5292 29 43 three three CD 5292 29 44 months month NNS 5292 29 45 to to IN 5292 29 46 eight eight CD 5292 29 47 years year NNS 5292 29 48 ) ) -RRB- 5292 29 49 . . . 5292 30 1 CIRCULATION circulation NN 5292 30 2 MANAGER manager NN 5292 30 3 CHARACTERISTICS CHARACTERISTICS NNP 5292 30 4 Typically typically RB 5292 30 5 , , , 5292 30 6 the the DT 5292 30 7 circulation circulation NN 5292 30 8 manager manager NN 5292 30 9 in in IN 5292 30 10 an an DT 5292 30 11 ARL ARL NNP 5292 30 12 library library NN 5292 30 13 is be VBZ 5292 30 14 the the DT 5292 30 15 head head NN 5292 30 16 of of IN 5292 30 17 a a DT 5292 30 18 department department NN 5292 30 19 . . . 5292 31 1 ARL ARL NNP 5292 31 2 circulation circulation NN 5292 31 3 managers manager NNS 5292 31 4 had have VBD 5292 31 5 held hold VBN 5292 31 6 their -PRON- PRP$ 5292 31 7 positions position NNS 5292 31 8 from from IN 5292 31 9 six six CD 5292 31 10 months month NNS 5292 31 11 to to IN 5292 31 12 twenty twenty CD 5292 31 13 years year NNS 5292 31 14 . . . 5292 32 1 Five five CD 5292 32 2 years year NNS 5292 32 3 was be VBD 5292 32 4 the the DT 5292 32 5 average average NN 5292 32 6 , , , 5292 32 7 but but CC 5292 32 8 68 68 CD 5292 32 9 percent percent NN 5292 32 10 listed list VBD 5292 32 11 five five CD 5292 32 12 years year NNS 5292 32 13 or or CC 5292 32 14 less less JJR 5292 32 15 . . . 5292 33 1 Gender gender NN 5292 33 2 was be VBD 5292 33 3 evenly evenly RB 5292 33 4 distributed distribute VBN 5292 33 5 : : : 5292 33 6 thirty thirty CD 5292 33 7 - - HYPH 5292 33 8 eight eight CD 5292 33 9 males male NNS 5292 33 10 and and CC 5292 33 11 thirty- thirty- JJ 5292 33 12 eight eight CD 5292 33 13 females female NNS 5292 33 14 . . . 5292 34 1 The the DT 5292 34 2 managers manager NNS 5292 34 3 of of IN 5292 34 4 manual manual JJ 5292 34 5 sys- sys- NN 5292 34 6 tems tem NNS 5292 34 7 were be VBD 5292 34 8 43 43 CD 5292 34 9 percent percent NN 5292 34 10 male/ male/ NN 5292 34 11 57 57 CD 5292 34 12 percent percent NN 5292 34 13 fe- fe- CD 5292 34 14 male male NN 5292 34 15 , , , 5292 34 16 those those DT 5292 34 17 of of IN 5292 34 18 batch batch NN 5292 34 19 systems system NNS 5292 34 20 were be VBD 5292 34 21 54 54 CD 5292 34 22 percent percent NN 5292 34 23 male/46 male/46 NN 5292 34 24 percent percent NN 5292 34 25 female female NN 5292 34 26 , , , 5292 34 27 and and CC 5292 34 28 of of IN 5292 34 29 on- on- NNP 5292 34 30 line line NN 5292 34 31 systems system NNS 5292 34 32 55 55 CD 5292 34 33 percent percent NN 5292 34 34 male/45 male/45 NN 5292 34 35 percent percent NN 5292 34 36 fe- fe- CD 5292 34 37 male male NN 5292 34 38 . . . 5292 35 1 Seventy seventy CD 5292 35 2 percent percent NN 5292 35 3 of of IN 5292 35 4 all all DT 5292 35 5 managers manager NNS 5292 35 6 had have VBD 5292 35 7 an an DT 5292 35 8 MLS MLS NNP 5292 35 9 , , , 5292 35 10 and and CC 5292 35 11 30 30 CD 5292 35 12 percent percent NN 5292 35 13 did do VBD 5292 35 14 not not RB 5292 35 15 ; ; : 5292 35 16 40 40 CD 5292 35 17 percent percent NN 5292 35 18 of of IN 5292 35 19 managers manager NNS 5292 35 20 of of IN 5292 35 21 online online JJ 5292 35 22 systems system NNS 5292 35 23 did do VBD 5292 35 24 not not RB 5292 35 25 have have VB 5292 35 26 an an DT 5292 35 27 MLS MLS NNP 5292 35 28 . . . 5292 36 1 A a DT 5292 36 2 majority majority NN 5292 36 3 of of IN 5292 36 4 circulation circulation NN 5292 36 5 man- man- NN 5292 36 6 Communications communication NNS 5292 36 7 191 191 CD 5292 36 8 agers ager NNS 5292 36 9 ( ( -LRB- 5292 36 10 57 57 CD 5292 36 11 percent percent NN 5292 36 12 ) ) -RRB- 5292 36 13 reported report VBD 5292 36 14 spending spending NN 5292 36 15 over over IN 5292 36 16 25 25 CD 5292 36 17 percent percent NN 5292 36 18 of of IN 5292 36 19 their -PRON- PRP$ 5292 36 20 time time NN 5292 36 21 on on IN 5292 36 22 matters matter NNS 5292 36 23 outside outside IN 5292 36 24 of of IN 5292 36 25 strictly strictly RB 5292 36 26 circulation circulation NN 5292 36 27 concerns concern NNS 5292 36 28 . . . 5292 37 1 In in IN 5292 37 2 fact fact NN 5292 37 3 a a DT 5292 37 4 substantial substantial JJ 5292 37 5 minority minority NN 5292 37 6 , , , 5292 37 7 23 23 CD 5292 37 8 percent percent NN 5292 37 9 of of IN 5292 37 10 all all DT 5292 37 11 man- man- NN 5292 37 12 agers ager NNS 5292 37 13 , , , 5292 37 14 spent spend VBN 5292 37 15 over over IN 5292 37 16 50 50 CD 5292 37 17 percent percent NN 5292 37 18 on on IN 5292 37 19 extracircu- extracircu- NNP 5292 37 20 lation lation NN 5292 37 21 matters matter NNS 5292 37 22 . . . 5292 38 1 SATISFACTION satisfaction NN 5292 38 2 WITH with IN 5292 38 3 CIRCULATION circulation NN 5292 38 4 SYSTEM system NN 5292 38 5 As as IN 5292 38 6 a a DT 5292 38 7 group group NN 5292 38 8 , , , 5292 38 9 ARL ARL NNP 5292 38 10 circulation circulation NN 5292 38 11 managers manager NNS 5292 38 12 are be VBP 5292 38 13 not not RB 5292 38 14 satisfied satisfied JJ 5292 38 15 with with IN 5292 38 16 their -PRON- PRP$ 5292 38 17 systems system NNS 5292 38 18 , , , 5292 38 19 as as IN 5292 38 20 table table NN 5292 38 21 1 1 CD 5292 38 22 shows show NNS 5292 38 23 . . . 5292 39 1 Online online JJ 5292 39 2 - - HYPH 5292 39 3 system system NN 5292 39 4 managers manager NNS 5292 39 5 consis- consis- VBP 5292 39 6 tently tently RB 5292 39 7 rate rate VBP 5292 39 8 their -PRON- PRP$ 5292 39 9 systems system NNS 5292 39 10 most most RBS 5292 39 11 highly highly RB 5292 39 12 . . . 5292 40 1 Asked ask VBN 5292 40 2 if if IN 5292 40 3 their -PRON- PRP$ 5292 40 4 systems system NNS 5292 40 5 were be VBD 5292 40 6 " " `` 5292 40 7 close close JJ 5292 40 8 to to TO 5292 40 9 ideal ideal VB 5292 40 10 , , , 5292 40 11 " " '' 5292 40 12 only only RB 5292 40 13 17 17 CD 5292 40 14 percent percent NN 5292 40 15 of of IN 5292 40 16 all all DT 5292 40 17 respondents respondent NNS 5292 40 18 were be VBD 5292 40 19 affirmative affirmative JJ 5292 40 20 . . . 5292 41 1 Only only RB 5292 41 2 3 3 CD 5292 41 3 percent percent NN 5292 41 4 of of IN 5292 41 5 manual manual JJ 5292 41 6 - - HYPH 5292 41 7 system system NN 5292 41 8 managers manager NNS 5292 41 9 agreed agree VBD 5292 41 10 that that IN 5292 41 11 their -PRON- PRP$ 5292 41 12 system system NN 5292 41 13 was be VBD 5292 41 14 " " `` 5292 41 15 close close JJ 5292 41 16 to to TO 5292 41 17 ideal ideal VB 5292 41 18 " " '' 5292 41 19 - - : 5292 41 20 as as IN 5292 41 21 compared compare VBN 5292 41 22 to to IN 5292 41 23 12 12 CD 5292 41 24 percent percent NN 5292 41 25 of of IN 5292 41 26 batch batch NN 5292 41 27 managers manager NNS 5292 41 28 and and CC 5292 41 29 45 45 CD 5292 41 30 per- per- NN 5292 41 31 cent cent NN 5292 41 32 of of IN 5292 41 33 online online JJ 5292 41 34 managers manager NNS 5292 41 35 . . . 5292 42 1 Hidden hide VBN 5292 42 2 in in IN 5292 42 3 these these DT 5292 42 4 averages average NNS 5292 42 5 is be VBZ 5292 42 6 the the DT 5292 42 7 fact fact NN 5292 42 8 that that IN 5292 42 9 three three CD 5292 42 10 managers manager NNS 5292 42 11 gave give VBD 5292 42 12 their -PRON- PRP$ 5292 42 13 systems system NNS 5292 42 14 perfect perfect JJ 5292 42 15 scores score NNS 5292 42 16 on on IN 5292 42 17 all all DT 5292 42 18 four four CD 5292 42 19 questions question NNS 5292 42 20 and and CC 5292 42 21 those those DT 5292 42 22 systems system NNS 5292 42 23 were be VBD 5292 42 24 all all DT 5292 42 25 online online JJ 5292 42 26 : : : 5292 42 27 GEAC GEAC NNP 5292 42 28 , , , 5292 42 29 LIBSlOO LIBSlOO NNP 5292 42 30 , , , 5292 42 31 and and CC 5292 42 32 an an DT 5292 42 33 IBM IBM NNP 5292 42 34 - - HYPH 5292 42 35 based base VBN 5292 42 36 online online JJ 5292 42 37 system system NN 5292 42 38 . . . 5292 43 1 ( ( -LRB- 5292 43 2 Table table NN 5292 43 3 2 2 CD 5292 43 4 summarizes summarize VBZ 5292 43 5 responses response NNS 5292 43 6 on on IN 5292 43 7 the the DT 5292 43 8 four four CD 5292 43 9 system system NN 5292 43 10 - - HYPH 5292 43 11 performance performance NN 5292 43 12 statements statement NNS 5292 43 13 . . . 5292 43 14 ) ) -RRB- 5292 44 1 HARDWARE HARDWARE NNP 5292 44 2 , , , 5292 44 3 SOFTWARE SOFTWARE NNP 5292 44 4 , , , 5292 44 5 AND and CC 5292 44 6 DOWNTIME DOWNTIME NNP 5292 44 7 Circulation Circulation NNP 5292 44 8 managers manager NNS 5292 44 9 with with IN 5292 44 10 automated automate VBN 5292 44 11 systems system NNS 5292 44 12 also also RB 5292 44 13 reported report VBD 5292 44 14 on on IN 5292 44 15 their -PRON- PRP$ 5292 44 16 experience experience NN 5292 44 17 with with IN 5292 44 18 equipment equipment NN 5292 44 19 , , , 5292 44 20 software software NN 5292 44 21 , , , 5292 44 22 and and CC 5292 44 23 downtime downtime NN 5292 44 24 . . . 5292 45 1 Batch batch NN 5292 45 2 - - HYPH 5292 45 3 system system NN 5292 45 4 managers manager NNS 5292 45 5 were be VBD 5292 45 6 more more RBR 5292 45 7 satisfied satisfied JJ 5292 45 8 with with IN 5292 45 9 hardware hardware NN 5292 45 10 and and CC 5292 45 11 software software NN 5292 45 12 ( ( -LRB- 5292 45 13 7 7 CD 5292 45 14 4 4 CD 5292 45 15 percent percent NN 5292 45 16 for for IN 5292 45 17 both both DT 5292 45 18 ) ) -RRB- 5292 45 19 than than IN 5292 45 20 were be VBD 5292 45 21 online online JJ 5292 45 22 managers manager NNS 5292 45 23 ( ( -LRB- 5292 45 24 60 60 CD 5292 45 25 per- per- NN 5292 45 26 cent cent NN 5292 45 27 satisfied satisfy VBN 5292 45 28 with with IN 5292 45 29 hardware hardware NN 5292 45 30 and and CC 5292 45 31 65 65 CD 5292 45 32 percent percent NN 5292 45 33 with with IN 5292 45 34 software software NN 5292 45 35 ) ) -RRB- 5292 45 36 . . . 5292 46 1 However however RB 5292 46 2 , , , 5292 46 3 open open JJ 5292 46 4 - - HYPH 5292 46 5 ended ended JJ 5292 46 6 questions question NNS 5292 46 7 revealed reveal VBD 5292 46 8 that that DT 5292 46 9 dissatisfaction dissatisfaction NN 5292 46 10 with with IN 5292 46 11 online online JJ 5292 46 12 - - HYPH 5292 46 13 system system NN 5292 46 14 hardware hardware NN 5292 46 15 and and CC 5292 46 16 software software NN 5292 46 17 cen- cen- NN 5292 46 18 tered tere VBD 5292 46 19 around around IN 5292 46 20 limitations limitation NNS 5292 46 21 of of IN 5292 46 22 the the DT 5292 46 23 LIBS100 LIBS100 NNP 5292 46 24 system system NN 5292 46 25 ( ( -LRB- 5292 46 26 used use VBN 5292 46 27 by by IN 5292 46 28 55 55 CD 5292 46 29 percent percent NN 5292 46 30 of of IN 5292 46 31 online online JJ 5292 46 32 - - HYPH 5292 46 33 system system NN 5292 46 34 managers manager NNS 5292 46 35 ) ) -RRB- 5292 46 36 . . . 5292 47 1 The the DT 5292 47 2 LIBS100 LIBS100 NNP 5292 47 3 system system NN 5292 47 4 was be VBD 5292 47 5 panned pan VBN 5292 47 6 for for IN 5292 47 7 " " `` 5292 47 8 inflexible inflexible JJ 5292 47 9 software software NN 5292 47 10 , , , 5292 47 11 " " '' 5292 47 12 " " `` 5292 47 13 poor poor JJ 5292 47 14 fines fine NNS 5292 47 15 system system NN 5292 47 16 , , , 5292 47 17 " " '' 5292 47 18 and and CC 5292 47 19 " " `` 5292 47 20 lack lack NN 5292 47 21 of of IN 5292 47 22 reserve reserve NN 5292 47 23 book book NN 5292 47 24 fea- fea- NNS 5292 47 25 tures ture NNS 5292 47 26 . . . 5292 47 27 " " '' 5292 48 1 ( ( -LRB- 5292 48 2 These these DT 5292 48 3 are be VBP 5292 48 4 all all RB 5292 48 5 long long RB 5292 48 6 - - HYPH 5292 48 7 recognized recognize VBN 5292 48 8 limi- limi- JJ 5292 48 9 tations tation NNS 5292 48 10 that that WDT 5292 48 11 were be VBD 5292 48 12 partially partially RB 5292 48 13 addressed address VBN 5292 48 14 in in IN 5292 48 15 the the DT 5292 48 16 relatively relatively RB 5292 48 17 recent recent JJ 5292 48 18 Release Release NNP 5292 48 19 24 24 CD 5292 48 20 . . . 5292 48 21 ) ) -RRB- 5292 49 1 The the DT 5292 49 2 down- down- JJ 5292 49 3 time time NN 5292 49 4 situation situation NN 5292 49 5 was be VBD 5292 49 6 more more RBR 5292 49 7 satisfactory satisfactory JJ 5292 49 8 , , , 5292 49 9 how- how- RB 5292 49 10 ever ever RB 5292 49 11 , , , 5292 49 12 for for IN 5292 49 13 online online JJ 5292 49 14 managers manager NNS 5292 49 15 than than IN 5292 49 16 batch batch NN 5292 49 17 man- man- NN 5292 49 18 agers ager NNS 5292 49 19 . . . 5292 50 1 Seventy seventy CD 5292 50 2 - - HYPH 5292 50 3 five five CD 5292 50 4 percent percent NN 5292 50 5 reported report VBD 5292 50 6 downtime downtime NN 5292 50 7 was be VBD 5292 50 8 not not RB 5292 50 9 a a DT 5292 50 10 problem problem NN 5292 50 11 as as IN 5292 50 12 against against IN 5292 50 13 more more JJR 5292 50 14 than than IN 5292 50 15 63 63 CD 5292 50 16 percent percent NN 5292 50 17 of of IN 5292 50 18 batch batch NN 5292 50 19 - - HYPH 5292 50 20 system system NN 5292 50 21 man- man- NN 5292 50 22 agers ager NNS 5292 50 23 . . . 5292 51 1 192 192 CD 5292 51 2 journal journal NN 5292 51 3 of of IN 5292 51 4 Library Library NNP 5292 51 5 Automation Automation NNP 5292 51 6 Vol Vol NNP 5292 51 7 . . . 5292 52 1 14/3 14/3 CD 5292 52 2 September September NNP 5292 52 3 1981 1981 CD 5292 52 4 Table table NN 5292 52 5 1 1 CD 5292 52 6 . . . 5292 53 1 Responses response NNS 5292 53 2 by by IN 5292 53 3 Type type NN 5292 53 4 of of IN 5292 53 5 System System NNP 5292 53 6 ( ( -LRB- 5292 53 7 N n CD 5292 53 8 = = SYM 5292 53 9 30 30 CD 5292 53 10 Manual Manual NNP 5292 53 11 , , , 5292 53 12 26 26 CD 5292 53 13 Batch Batch NNP 5292 53 14 , , , 5292 53 15 20 20 CD 5292 53 16 Online online NN 5292 53 17 ) ) -RRB- 5292 53 18 Strongly strongly RB 5292 53 19 No no UH 5292 53 20 Strongly strongly RB 5292 53 21 Disagree disagree VBP 5292 53 22 Agree agree NN 5292 53 23 Agree agree NN 5292 53 24 Opinion opinion NN 5292 53 25 Disagree disagree NN 5292 53 26 " " '' 5292 53 27 Our -PRON- PRP$ 5292 53 28 Circulation circulation NN 5292 53 29 System system NN 5292 53 30 Is be VBZ 5292 53 31 Completely completely RB 5292 53 32 Adequate adequate JJ 5292 53 33 " " `` 5292 53 34 Manual Manual NNP 5292 53 35 1(3 1(3 NNP 5292 53 36 % % NN 5292 53 37 ) ) -RRB- 5292 53 38 4(13 4(13 CD 5292 53 39 % % NN 5292 53 40 ) ) -RRB- 5292 53 41 Batch Batch NNP 5292 53 42 1(4 1(4 NNP 5292 53 43 % % NN 5292 53 44 ) ) -RRB- 5292 53 45 5(19 5(19 CD 5292 53 46 % % NN 5292 53 47 ) ) -RRB- 5292 53 48 Online online JJ 5292 53 49 3(15 3(15 CD 5292 53 50 % % NN 5292 53 51 ) ) -RRB- 5292 53 52 7(35 7(35 CD 5292 53 53 % % NN 5292 53 54 ) ) -RRB- 5292 53 55 " " `` 5292 53 56 Our -PRON- PRP$ 5292 53 57 Circulation circulation NN 5292 53 58 System system NN 5292 53 59 Is be VBZ 5292 53 60 Reliable reliable JJ 5292 53 61 " " `` 5292 53 62 Manual manual NN 5292 53 63 1 1 CD 5292 53 64 ( ( -LRB- 5292 53 65 3 3 CD 5292 53 66 % % NN 5292 53 67 ) ) -RRB- 5292 53 68 15(50 15(50 CD 5292 53 69 o o NN 5292 53 70 / / SYM 5292 53 71 o o NN 5292 53 72 ) ) -RRB- 5292 53 73 Batch Batch NNP 5292 53 74 3(12 3(12 NNP 5292 53 75 % % NN 5292 53 76 ) ) -RRB- 5292 53 77 9(35 9(35 CD 5292 53 78 % % NN 5292 53 79 ) ) -RRB- 5292 53 80 Online Online NNP 5292 53 81 5(25 5(25 NNP 5292 53 82 % % NN 5292 53 83 ) ) -RRB- 5292 53 84 11(55 11(55 CD 5292 53 85 % % NN 5292 53 86 ) ) -RRB- 5292 53 87 1(3 1(3 CD 5292 53 88 % % NN 5292 53 89 ) ) -RRB- 5292 53 90 1(4 1(4 NNP 5292 53 91 % % NN 5292 53 92 ) ) -RRB- 5292 53 93 1(5 1(5 CD 5292 53 94 % % NN 5292 53 95 ) ) -RRB- 5292 53 96 1(3 1(3 CD 5292 53 97 % % NN 5292 53 98 ) ) -RRB- 5292 53 99 12(40 12(40 CD 5292 53 100 % % NN 5292 53 101 ) ) -RRB- 5292 53 102 13(50 13(50 CD 5292 53 103 % % NN 5292 53 104 ) ) -RRB- 5292 53 105 6(30 6(30 CD 5292 53 106 % % NN 5292 53 107 ) ) -RRB- 5292 53 108 10(33 10(33 CD 5292 53 109 % % NN 5292 53 110 ) ) -RRB- 5292 53 111 11(42 11(42 CD 5292 53 112 % % NN 5292 53 113 ) ) -RRB- 5292 53 114 3(15 3(15 CD 5292 53 115 % % NN 5292 53 116 ) ) -RRB- 5292 53 117 14(40 14(40 CD 5292 53 118 % % NN 5292 53 119 ) ) -RRB- 5292 53 120 6(23 6(23 CD 5292 53 121 % % NN 5292 53 122 ) ) -RRB- 5292 53 123 3(15 3(15 CD 5292 53 124 % % NN 5292 53 125 ) ) -RRB- 5292 53 126 3(10 3(10 CD 5292 53 127 % % NN 5292 53 128 ) ) -RRB- 5292 53 129 3(12 3(12 CD 5292 53 130 % % NN 5292 53 131 ) ) -RRB- 5292 53 132 1(5 1(5 CD 5292 53 133 % % NN 5292 53 134 ) ) -RRB- 5292 53 135 " " `` 5292 53 136 Our -PRON- PRP$ 5292 53 137 Circulation Circulation NNP 5292 53 138 System system NN 5292 53 139 's 's POS 5292 53 140 Records record NNS 5292 53 141 Are be VBP 5292 53 142 Very very RB 5292 53 143 Accurate accurate JJ 5292 53 144 " " '' 5292 53 145 Manual Manual NNP 5292 53 146 2(7 2(7 NNP 5292 53 147 % % NN 5292 53 148 ) ) -RRB- 5292 53 149 7(23 7(23 CD 5292 53 150 % % NN 5292 53 151 ) ) -RRB- 5292 53 152 2(7 2(7 NNP 5292 53 153 % % NN 5292 53 154 ) ) -RRB- 5292 53 155 16(53 16(53 CD 5292 53 156 % % NN 5292 53 157 ) ) -RRB- 5292 53 158 9(35 9(35 CD 5292 53 159 % % NN 5292 53 160 ) ) -RRB- 5292 53 161 6(30 6(30 CD 5292 53 162 % % NN 5292 53 163 ) ) -RRB- 5292 53 164 3(10 3(10 CD 5292 53 165 % % NN 5292 53 166 ) ) -RRB- 5292 53 167 3(12 3(12 CD 5292 53 168 % % NN 5292 53 169 ) ) -RRB- 5292 53 170 Batch Batch NNP 5292 53 171 3(8 3(8 NNP 5292 53 172 % % NN 5292 53 173 ) ) -RRB- 5292 53 174 12(46 12(46 CD 5292 53 175 % % NN 5292 53 176 ) ) -RRB- 5292 53 177 Online Online NNP 5292 53 178 4(20 4(20 NNP 5292 53 179 o o NN 5292 53 180 / / SYM 5292 53 181 o o NN 5292 53 182 ) ) -RRB- 5292 53 183 10(50 10(50 CD 5292 53 184 % % NN 5292 53 185 ) ) -RRB- 5292 53 186 " " `` 5292 53 187 Our -PRON- PRP$ 5292 53 188 Circulation circulation NN 5292 53 189 System system NN 5292 53 190 Is be VBZ 5292 53 191 Close close JJ 5292 53 192 to to IN 5292 53 193 Ideal Ideal NNP 5292 53 194 " " '' 5292 53 195 Manual Manual NNP 5292 53 196 1(3 1(3 NNP 5292 53 197 % % NN 5292 53 198 ) ) -RRB- 5292 53 199 Batch Batch NNP 5292 53 200 3(12 3(12 NNP 5292 53 201 o o NN 5292 53 202 / / SYM 5292 53 203 o o NN 5292 53 204 ) ) -RRB- 5292 53 205 Online Online NNP 5292 53 206 3(15 3(15 CD 5292 53 207 % % NN 5292 53 208 ) ) -RRB- 5292 53 209 6(30 6(30 CD 5292 53 210 % % NN 5292 53 211 ) ) -RRB- 5292 53 212 3(15 3(15 CD 5292 53 213 % % NN 5292 53 214 ) ) -RRB- 5292 53 215 7(23 7(23 CD 5292 53 216 % % NN 5292 53 217 ) ) -RRB- 5292 53 218 8(31 8(31 NNP 5292 53 219 o o NN 5292 53 220 / / SYM 5292 53 221 o o NN 5292 53 222 ) ) -RRB- 5292 53 223 4(20 4(20 CD 5292 53 224 % % NN 5292 53 225 ) ) -RRB- 5292 53 226 22(73 22(73 CD 5292 53 227 % % NN 5292 53 228 ) ) -RRB- 5292 53 229 13(50 13(50 CD 5292 53 230 % % NN 5292 53 231 ) ) -RRB- 5292 53 232 4(20 4(20 CD 5292 53 233 % % NN 5292 53 234 ) ) -RRB- 5292 53 235 Table table NN 5292 53 236 2 2 CD 5292 53 237 . . . 5292 54 1 Summary Summary NNP 5292 54 2 of of IN 5292 54 3 Responses response NNS 5292 54 4 on on IN 5292 54 5 Four Four NNP 5292 54 6 System system NN 5292 54 7 Questions Questions NNPS 5292 54 8 ( ( -LRB- 5292 54 9 Detail detail NN 5292 54 10 Given give VBN 5292 54 11 in in IN 5292 54 12 Table table NN 5292 54 13 1 1 CD 5292 54 14 ) ) -RRB- 5292 54 15 Standard Standard NNP 5292 54 16 Minimum Minimum NNP 5292 54 17 Maximum Maximum NNP 5292 54 18 Mean Mean NNP 5292 54 19 Median median JJ 5292 54 20 Deviation deviation NN 5292 54 21 Value Value NNP 5292 54 22 Value Value NNP 5292 54 23 Variance Variance NNP 5292 54 24 Manual Manual NNP 5292 54 25 9 9 CD 5292 54 26 . . . 5292 55 1 9 9 CD 5292 55 2 3.27 3.27 CD 5292 55 3 4 4 CD 5292 55 4 16 16 CD 5292 55 5 11 11 CD 5292 55 6 Batch batch NN 5292 55 7 10.o8 10.o8 NNP 5292 55 8 · · NFP 5292 55 9 8.5 8.5 CD 5292 55 10 3.81 3.81 CD 5292 55 11 4 4 CD 5292 55 12 18 18 CD 5292 55 13 15 15 CD 5292 55 14 Online online JJ 5292 55 15 13.45 13.45 CD 5292 55 16 . . . 5292 56 1 14 14 CD 5292 56 2 4.57 4.57 CD 5292 56 3 5 5 CD 5292 56 4 20 20 CD 5292 56 5 21 21 CD 5292 56 6 •20 •20 NNS 5292 56 7 = = , 5292 56 8 strongly strongly RB 5292 56 9 agree agree VBP 5292 56 10 , , , 5292 56 11 16 16 CD 5292 56 12 = = SYM 5292 56 13 agree agree VBP 5292 56 14 , , , 5292 56 15 12 12 CD 5292 56 16 = = SYM 5292 56 17 no no DT 5292 56 18 opinion opinion NN 5292 56 19 , , , 5292 56 20 8 8 CD 5292 56 21 = = SYM 5292 56 22 disagree disagree NN 5292 56 23 , , , 5292 56 24 4 4 CD 5292 56 25 = = SYM 5292 56 26 strongly strongly RB 5292 56 27 disagree disagree VB 5292 56 28 . . . 5292 57 1 SERVICE SERVICE NNP 5292 57 2 ATTITUDES ATTITUDES NNP 5292 57 3 Respondents Respondents NNPS 5292 57 4 were be VBD 5292 57 5 asked ask VBN 5292 57 6 to to TO 5292 57 7 mark mark VB 5292 57 8 attitude attitude NN 5292 57 9 statements statement NNS 5292 57 10 on on IN 5292 57 11 a a DT 5292 57 12 five five CD 5292 57 13 - - HYPH 5292 57 14 point point NN 5292 57 15 scale scale NN 5292 57 16 : : : 5292 57 17 " " `` 5292 57 18 strongly strongly RB 5292 57 19 agree agree VBP 5292 57 20 , , , 5292 57 21 " " '' 5292 57 22 " " `` 5292 57 23 agree agree VBP 5292 57 24 , , , 5292 57 25 " " '' 5292 57 26 " " `` 5292 57 27 no no DT 5292 57 28 opinion opinion NN 5292 57 29 , , , 5292 57 30 " " '' 5292 57 31 " " `` 5292 57 32 disagree disagree NN 5292 57 33 , , , 5292 57 34 " " '' 5292 57 35 and and CC 5292 57 36 " " `` 5292 57 37 strongly strongly RB 5292 57 38 disagree disagree VBP 5292 57 39 . . . 5292 57 40 " " '' 5292 58 1 Attitude attitude NN 5292 58 2 state- state- FW 5292 58 3 ments ment NNS 5292 58 4 fell fall VBD 5292 58 5 into into IN 5292 58 6 four four CD 5292 58 7 categories category NNS 5292 58 8 : : : 5292 58 9 ( ( -LRB- 5292 58 10 1 1 LS 5292 58 11 ) ) -RRB- 5292 58 12 specific specific JJ 5292 58 13 service service NN 5292 58 14 concerns concern NNS 5292 58 15 , , , 5292 58 16 ( ( -LRB- 5292 58 17 2 2 LS 5292 58 18 ) ) -RRB- 5292 58 19 the the DT 5292 58 20 importance importance NN 5292 58 21 of of IN 5292 58 22 the the DT 5292 58 23 managerial managerial JJ 5292 58 24 role role NN 5292 58 25 , , , 5292 58 26 ( ( -LRB- 5292 58 27 3 3 LS 5292 58 28 ) ) -RRB- 5292 58 29 user user NN 5292 58 30 problems problem NNS 5292 58 31 , , , 5292 58 32 con- con- NN 5292 58 33 tacts tact NNS 5292 58 34 and and CC 5292 58 35 complaints complaint NNS 5292 58 36 , , , 5292 58 37 and and CC 5292 58 38 ( ( -LRB- 5292 58 39 4 4 LS 5292 58 40 ) ) -RRB- 5292 58 41 user user NN 5292 58 42 demands demand NNS 5292 58 43 and and CC 5292 58 44 expectations expectation NNS 5292 58 45 . . . 5292 59 1 The the DT 5292 59 2 averages average NNS 5292 59 3 of of IN 5292 59 4 the the DT 5292 59 5 last last JJ 5292 59 6 three three CD 5292 59 7 groups group NNS 5292 59 8 were be VBD 5292 59 9 used use VBN 5292 59 10 to to TO 5292 59 11 explore explore VB 5292 59 12 the the DT 5292 59 13 ques- ques- NNP 5292 59 14 tion tion NN 5292 59 15 of of IN 5292 59 16 association association NN 5292 59 17 between between IN 5292 59 18 level level NN 5292 59 19 of of IN 5292 59 20 automa- automa- NN 5292 59 21 tion tion NN 5292 59 22 and and CC 5292 59 23 manager manager NN 5292 59 24 service service NN 5292 59 25 attitudes attitude NNS 5292 59 26 ( ( -LRB- 5292 59 27 see see VB 5292 59 28 ta- ta- NN 5292 59 29 ble ble VB 5292 59 30 3 3 CD 5292 59 31 ) ) -RRB- 5292 59 32 . . . 5292 60 1 SPECIFIC specific JJ 5292 60 2 SERVICE service NN 5292 60 3 CONCERNS concerns VB 5292 60 4 Ninety ninety CD 5292 60 5 percent percent NN 5292 60 6 of of IN 5292 60 7 circulation circulation NN 5292 60 8 managers manager NNS 5292 60 9 agreed agree VBD 5292 60 10 that that IN 5292 60 11 " " `` 5292 60 12 speed speed NN 5292 60 13 of of IN 5292 60 14 service service NN 5292 60 15 is be VBZ 5292 60 16 very very RB 5292 60 17 impor- impor- JJ 5292 60 18 tant tant NN 5292 60 19 to to IN 5292 60 20 users user NNS 5292 60 21 , , , 5292 60 22 " " '' 5292 60 23 and and CC 5292 60 24 no no DT 5292 60 25 online online JJ 5292 60 26 - - HYPH 5292 60 27 system system NN 5292 60 28 man- man- NN 5292 60 29 ager ager NN 5292 60 30 disagreed disagree VBD 5292 60 31 . . . 5292 61 1 Forty forty CD 5292 61 2 - - HYPH 5292 61 3 three three CD 5292 61 4 percent percent NN 5292 61 5 of of IN 5292 61 6 manual manual JJ 5292 61 7 - - HYPH 5292 61 8 system system NN 5292 61 9 managers manager NNS 5292 61 10 agreed agree VBD 5292 61 11 that that IN 5292 61 12 " " `` 5292 61 13 con- con- NNP 5292 61 14 trol trol NN 5292 61 15 of of IN 5292 61 16 circulating circulate VBG 5292 61 17 books book NNS 5292 61 18 tends tend VBZ 5292 61 19 to to TO 5292 61 20 be be VB 5292 61 21 inade- inade- NN 5292 61 22 quate quate NN 5292 61 23 . . . 5292 61 24 " " '' 5292 62 1 This this DT 5292 62 2 compares compare VBZ 5292 62 3 to to IN 5292 62 4 16 16 CD 5292 62 5 percent percent NN 5292 62 6 of of IN 5292 62 7 batch batch NN 5292 62 8 managers manager NNS 5292 62 9 and and CC 5292 62 10 15 15 CD 5292 62 11 percent percent NN 5292 62 12 of of IN 5292 62 13 online- online- JJ 5292 62 14 system system NN 5292 62 15 managers manager NNS 5292 62 16 . . . 5292 63 1 Asked ask VBN 5292 63 2 whether whether IN 5292 63 3 " " `` 5292 63 4 users user NNS 5292 63 5 tend tend VBP 5292 63 6 to to TO 5292 63 7 expect expect VB 5292 63 8 more more JJR 5292 63 9 service service NN 5292 63 10 than than IN 5292 63 11 the the DT 5292 63 12 depart- depart- NN 5292 63 13 ment ment NN 5292 63 14 can can MD 5292 63 15 give give VB 5292 63 16 , , , 5292 63 17 " " '' 5292 63 18 56 56 CD 5292 63 19 percent percent NN 5292 63 20 of of IN 5292 63 21 manual manual JJ 5292 63 22 man- man- NN 5292 63 23 agers ager NNS 5292 63 24 agreed agree VBD 5292 63 25 , , , 5292 63 26 as as IN 5292 63 27 did do VBD 5292 63 28 46 46 CD 5292 63 29 percent percent NN 5292 63 30 of of IN 5292 63 31 batch batch NN 5292 63 32 managers manager NNS 5292 63 33 and and CC 5292 63 34 40 40 CD 5292 63 35 percent percent NN 5292 63 36 of of IN 5292 63 37 online online JJ 5292 63 38 - - HYPH 5292 63 39 system system NN 5292 63 40 managers manager NNS 5292 63 41 . . . 5292 64 1 ATTITUDES ATTITUDES NNP 5292 64 2 TOWARD toward NN 5292 64 3 MANAGEMENT management NN 5292 64 4 ROLE role NN 5292 64 5 The the DT 5292 64 6 study study NN 5292 64 7 found find VBD 5292 64 8 that that IN 5292 64 9 circulation circulation NN 5292 64 10 man- man- NN 5292 64 11 agers ager NNS 5292 64 12 are be VBP 5292 64 13 uniformly uniformly RB 5292 64 14 strong strong JJ 5292 64 15 in in IN 5292 64 16 their -PRON- PRP$ 5292 64 17 affirma- affirma- JJ 5292 64 18 tion tion NN 5292 64 19 of of IN 5292 64 20 the the DT 5292 64 21 importance importance NN 5292 64 22 of of IN 5292 64 23 their -PRON- PRP$ 5292 64 24 role role NN 5292 64 25 , , , 5292 64 26 with with IN 5292 64 27 a a DT 5292 64 28 slight slight JJ 5292 64 29 tendency tendency NN 5292 64 30 for for IN 5292 64 31 online online JJ 5292 64 32 managers manager NNS 5292 64 33 to to TO 5292 64 34 be be VB 5292 64 35 more more RBR 5292 64 36 affirmative affirmative JJ 5292 64 37 . . . 5292 65 1 In in IN 5292 65 2 fact fact NN 5292 65 3 , , , 5292 65 4 100 100 CD 5292 65 5 percent percent NN 5292 65 6 of of IN 5292 65 7 respondents respondent NNS 5292 65 8 agreed agree VBD 5292 65 9 with with IN 5292 65 10 the the DT 5292 65 11 statement statement NN 5292 65 12 that that IN 5292 65 13 the the DT 5292 65 14 " " `` 5292 65 15 management management NN 5292 65 16 of of IN 5292 65 17 the the DT 5292 65 18 circulation circulation NN 5292 65 19 func- func- NNP 5292 65 20 tion tion NN 5292 65 21 is be VBZ 5292 65 22 important important JJ 5292 65 23 . . . 5292 65 24 " " '' 5292 66 1 Ninety ninety CD 5292 66 2 - - HYPH 5292 66 3 three three CD 5292 66 4 percent percent NN 5292 66 5 agreed agree VBD 5292 66 6 that that IN 5292 66 7 " " `` 5292 66 8 circulation circulation NN 5292 66 9 management management NN 5292 66 10 should should MD 5292 66 11 rank rank VB 5292 66 12 high high RB 5292 66 13 among among IN 5292 66 14 the the DT 5292 66 15 library library NN 5292 66 16 's 's POS 5292 66 17 priori- priori- JJ 5292 66 18 ties tie NNS 5292 66 19 . . . 5292 66 20 " " '' 5292 67 1 Ninety ninety CD 5292 67 2 - - HYPH 5292 67 3 five five CD 5292 67 4 percent percent NN 5292 67 5 disagreed disagree VBD 5292 67 6 with with IN 5292 67 7 the the DT 5292 67 8 negative negative JJ 5292 67 9 statement statement NN 5292 67 10 that that IN 5292 67 11 " " `` 5292 67 12 circulation circulation NN 5292 67 13 Communications communication NNS 5292 67 14 193 193 CD 5292 67 15 Table table NN 5292 67 16 3 3 CD 5292 67 17 . . . 5292 68 1 Attitude Attitude NNP 5292 68 2 Responses Responses NNP 5292 68 3 , , , 5292 68 4 Averages Averages NNP 5292 68 5 Management Management NNP 5292 68 6 Role Role NNP 5292 68 7 ( ( -LRB- 5292 68 8 9 9 CD 5292 68 9 Questions Questions NNPS 5292 68 10 ) ) -RRB- 5292 68 11 Demands demand NNS 5292 68 12 and and CC 5292 68 13 Expectations expectation NNS 5292 68 14 ( ( -LRB- 5292 68 15 6 6 CD 5292 68 16 Questions Questions NNPS 5292 68 17 ) ) -RRB- 5292 68 18 Contacts Contacts NNPS 5292 68 19 and and CC 5292 68 20 Complaints complaint NNS 5292 68 21 ( ( -LRB- 5292 68 22 6 6 CD 5292 68 23 Questions Questions NNPS 5292 68 24 ) ) -RRB- 5292 68 25 Totals total NNS 5292 68 26 3.913 3.913 CD 5292 68 27 3.92 3.92 CD 5292 68 28 3.99 3.99 CD 5292 68 29 Manual Manual NNP 5292 68 30 Batch Batch NNP 5292 68 31 Online Online NNP 5292 68 32 4.38 4.38 CD 5292 68 33 4.34 4.34 CD 5292 68 34 4.48 4.48 CD 5292 68 35 5 5 CD 5292 68 36 = = SYM 5292 68 37 most most RBS 5292 68 38 positive positive JJ 5292 68 39 response response NN 5292 68 40 . . . 5292 69 1 1 1 LS 5292 69 2 = = SYM 5292 69 3 least least JJS 5292 69 4 positive positive JJ 5292 69 5 response response NN 5292 69 6 . . . 5292 70 1 management management NN 5292 70 2 offers offer VBZ 5292 70 3 little little JJ 5292 70 4 opportunity opportunity NN 5292 70 5 for for IN 5292 70 6 the the DT 5292 70 7 exercise exercise NN 5292 70 8 of of IN 5292 70 9 initiative initiative NN 5292 70 10 . . . 5292 70 11 " " '' 5292 71 1 Ninety ninety CD 5292 71 2 - - HYPH 5292 71 3 four four CD 5292 71 4 per- per- NN 5292 71 5 cent cent NN 5292 71 6 of of IN 5292 71 7 all all DT 5292 71 8 managers manager NNS 5292 71 9 disagreed disagree VBD 5292 71 10 that that IN 5292 71 11 " " `` 5292 71 12 circu- circu- NN 5292 71 13 lation lation NN 5292 71 14 management management NN 5292 71 15 lacks lack VBZ 5292 71 16 complexity complexity NN 5292 71 17 . . . 5292 71 18 " " '' 5292 72 1 ATTITUDES ATTITUDES NNP 5292 72 2 TOWARD toward NN 5292 72 3 USER USER NNP 5292 72 4 PROBLEMS problem NNS 5292 72 5 , , , 5292 72 6 CONTACTS CONTACTS NNP 5292 72 7 , , , 5292 72 8 AND and CC 5292 72 9 COMPLAINTS complaint NNS 5292 72 10 The the DT 5292 72 11 study study NN 5292 72 12 found find VBD 5292 72 13 that that IN 5292 72 14 circulation circulation NN 5292 72 15 man- man- NN 5292 72 16 agers ager NNS 5292 72 17 are be VBP 5292 72 18 uniformly uniformly RB 5292 72 19 strong strong JJ 5292 72 20 in in IN 5292 72 21 their -PRON- PRP$ 5292 72 22 desire desire NN 5292 72 23 to to TO 5292 72 24 respond respond VB 5292 72 25 to to TO 5292 72 26 user user VB 5292 72 27 complaints complaint NNS 5292 72 28 and and CC 5292 72 29 problems problem NNS 5292 72 30 , , , 5292 72 31 but but CC 5292 72 32 with with IN 5292 72 33 a a DT 5292 72 34 slight slight JJ 5292 72 35 tendency tendency NN 5292 72 36 for for IN 5292 72 37 online online JJ 5292 72 38 man- man- XX 5292 72 39 agers ager NNS 5292 72 40 to to TO 5292 72 41 be be VB 5292 72 42 more more RBR 5292 72 43 favorable favorable JJ 5292 72 44 to to IN 5292 72 45 the the DT 5292 72 46 user user NN 5292 72 47 . . . 5292 73 1 One one CD 5292 73 2 hundred hundred CD 5292 73 3 percent percent NN 5292 73 4 of of IN 5292 73 5 online online JJ 5292 73 6 managers manager NNS 5292 73 7 re- re- RB 5292 73 8 garded garde VBD 5292 73 9 user user NN 5292 73 10 contacts contact NNS 5292 73 11 as as IN 5292 73 12 pleasant pleasant JJ 5292 73 13 , , , 5292 73 14 as as IN 5292 73 15 did do VBD 5292 73 16 93 93 CD 5292 73 17 percent percent NN 5292 73 18 of of IN 5292 73 19 manual manual NN 5292 73 20 and and CC 5292 73 21 batch batch NN 5292 73 22 managers manager NNS 5292 73 23 . . . 5292 74 1 Ninety ninety CD 5292 74 2 - - HYPH 5292 74 3 five five CD 5292 74 4 percent percent NN 5292 74 5 of of IN 5292 74 6 online online JJ 5292 74 7 managers manager NNS 5292 74 8 , , , 5292 74 9 92 92 CD 5292 74 10 percent percent NN 5292 74 11 of of IN 5292 74 12 batch batch NN 5292 74 13 managers manager NNS 5292 74 14 , , , 5292 74 15 and and CC 5292 74 16 87 87 CD 5292 74 17 percent percent NN 5292 74 18 of of IN 5292 74 19 manual manual JJ 5292 74 20 managers manager NNS 5292 74 21 affirm affirm VBP 5292 74 22 that that IN 5292 74 23 patron patron NN 5292 74 24 contact contact NN 5292 74 25 provides provide VBZ 5292 74 26 the the DT 5292 74 27 challenge challenge NN 5292 74 28 in in IN 5292 74 29 circula- circula- XX 5292 74 30 tion tion NN 5292 74 31 work work NN 5292 74 32 . . . 5292 75 1 Eighty eighty CD 5292 75 2 percent percent NN 5292 75 3 of of IN 5292 75 4 online online JJ 5292 75 5 man- man- XX 5292 75 6 agers ager NNS 5292 75 7 and and CC 5292 75 8 73 73 CD 5292 75 9 percent percent NN 5292 75 10 of of IN 5292 75 11 manual manual NN 5292 75 12 and and CC 5292 75 13 batch batch NN 5292 75 14 managers manager NNS 5292 75 15 rejected reject VBD 5292 75 16 the the DT 5292 75 17 statement statement NN 5292 75 18 that that IN 5292 75 19 " " `` 5292 75 20 com- com- NN 5292 75 21 plaints plaint NNS 5292 75 22 tend tend VBP 5292 75 23 to to TO 5292 75 24 be be VB 5292 75 25 unfounded unfounded JJ 5292 75 26 . . . 5292 75 27 " " '' 5292 76 1 Sixty sixty CD 5292 76 2 - - HYPH 5292 76 3 five five CD 5292 76 4 percent percent NN 5292 76 5 of of IN 5292 76 6 the the DT 5292 76 7 respondents respondent NNS 5292 76 8 of of IN 5292 76 9 online online JJ 5292 76 10 systems system NNS 5292 76 11 were be VBD 5292 76 12 more more RBR 5292 76 13 likely likely JJ 5292 76 14 to to TO 5292 76 15 favor favor VB 5292 76 16 the the DT 5292 76 17 user user NN 5292 76 18 by by IN 5292 76 19 think- think- NN 5292 76 20 ing ing NN 5292 76 21 " " `` 5292 76 22 complaints complaint NNS 5292 76 23 are be VBP 5292 76 24 most most RBS 5292 76 25 often often RB 5292 76 26 substan- substan- JJ 5292 76 27 tive tive JJ 5292 76 28 , , , 5292 76 29 " " '' 5292 76 30 as as IN 5292 76 31 compared compare VBN 5292 76 32 to to IN 5292 76 33 50 50 CD 5292 76 34 percent percent NN 5292 76 35 of of IN 5292 76 36 manual manual JJ 5292 76 37 managers manager NNS 5292 76 38 and and CC 5292 76 39 48 48 CD 5292 76 40 percent percent NN 5292 76 41 of of IN 5292 76 42 batch batch NNP 5292 76 43 man- man- NN 5292 76 44 agers ager NNS 5292 76 45 . . . 5292 77 1 Ninety ninety CD 5292 77 2 percent percent NN 5292 77 3 of of IN 5292 77 4 online online JJ 5292 77 5 managers manager NNS 5292 77 6 disagreed disagree VBD 5292 77 7 that that IN 5292 77 8 users user NNS 5292 77 9 " " `` 5292 77 10 complain complain VBP 5292 77 11 far far RB 5292 77 12 too too RB 5292 77 13 much much JJ 5292 77 14 , , , 5292 77 15 " " '' 5292 77 16 compared compare VBN 5292 77 17 with with IN 5292 77 18 84 84 CD 5292 77 19 percent percent NN 5292 77 20 of of IN 5292 77 21 batch batch NN 5292 77 22 managers manager NNS 5292 77 23 and and CC 5292 77 24 79 79 CD 5292 77 25 percent percent NN 5292 77 26 of of IN 5292 77 27 manual manual JJ 5292 77 28 man- man- NN 5292 77 29 agers ager NNS 5292 77 30 . . . 5292 78 1 ATTITUDES attitude NNS 5292 78 2 TOWARD toward NN 5292 78 3 USER USER NNS 5292 78 4 DEMANDS demand NNS 5292 78 5 AND and CC 5292 78 6 EXPECTATIONS EXPECTATIONS NNP 5292 78 7 Circulation Circulation NNP 5292 78 8 managers manager NNS 5292 78 9 are be VBP 5292 78 10 generally generally RB 5292 78 11 fa- fa- RB 5292 78 12 vorable vorable JJ 5292 78 13 in in IN 5292 78 14 their -PRON- PRP$ 5292 78 15 attitudes attitude NNS 5292 78 16 toward toward IN 5292 78 17 user user NN 5292 78 18 de- de- RB 5292 78 19 mands mand VBZ 5292 78 20 and and CC 5292 78 21 expectations expectation NNS 5292 78 22 . . . 5292 79 1 Several several JJ 5292 79 2 statements statement NNS 5292 79 3 in in IN 5292 79 4 this this DT 5292 79 5 area area NN 5292 79 6 , , , 5292 79 7 however however RB 5292 79 8 , , , 5292 79 9 ran run VBD 5292 79 10 contrary contrary RB 5292 79 11 to to IN 5292 79 12 the the DT 5292 79 13 tendency tendency NN 5292 79 14 of of IN 5292 79 15 online online JJ 5292 79 16 managers manager NNS 5292 79 17 to to TO 5292 79 18 agree agree VB 5292 79 19 slightly slightly RB 5292 79 20 more more JJR 5292 79 21 with with IN 5292 79 22 attitudes attitude NNS 5292 79 23 favorable favorable JJ 5292 79 24 to to IN 5292 79 25 the the DT 5292 79 26 user user NN 5292 79 27 than than IN 5292 79 28 managers manager NNS 5292 79 29 of of IN 5292 79 30 batch batch NN 5292 79 31 and and CC 5292 79 32 manual manual JJ 5292 79 33 3.48 3.48 CD 5292 79 34 3.52 3.52 CD 5292 79 35 3.46 3.46 CD 5292 79 36 3.88 3.88 CD 5292 79 37 3.9 3.9 CD 5292 79 38 4.03 4.03 CD 5292 79 39 systems system NNS 5292 79 40 . . . 5292 80 1 For for IN 5292 80 2 example example NN 5292 80 3 , , , 5292 80 4 while while IN 5292 80 5 93 93 CD 5292 80 6 percent percent NN 5292 80 7 of of IN 5292 80 8 manual manual JJ 5292 80 9 - - HYPH 5292 80 10 system system NN 5292 80 11 managers manager NNS 5292 80 12 and and CC 5292 80 13 85 85 CD 5292 80 14 percent percent NN 5292 80 15 of of IN 5292 80 16 batch batch NN 5292 80 17 managers manager NNS 5292 80 18 agreed agree VBD 5292 80 19 that that IN 5292 80 20 " " `` 5292 80 21 the the DT 5292 80 22 circula- circula- NNP 5292 80 23 tion tion NN 5292 80 24 department department NNP 5292 80 25 should should MD 5292 80 26 be be VB 5292 80 27 oriented orient VBN 5292 80 28 to- to- NNP 5292 80 29 wards ward NNS 5292 80 30 users user NNS 5292 80 31 ' ' POS 5292 80 32 expectations expectation NNS 5292 80 33 , , , 5292 80 34 " " '' 5292 80 35 only only RB 5292 80 36 70 70 CD 5292 80 37 percent percent NN 5292 80 38 of of IN 5292 80 39 online online JJ 5292 80 40 managers manager NNS 5292 80 41 did do VBD 5292 80 42 . . . 5292 81 1 On on IN 5292 81 2 the the DT 5292 81 3 statement statement NN 5292 81 4 , , , 5292 81 5 " " `` 5292 81 6 Users user NNS 5292 81 7 should should MD 5292 81 8 be be VB 5292 81 9 more more RBR 5292 81 10 tolerant tolerant JJ 5292 81 11 of of IN 5292 81 12 limita- limita- JJ 5292 81 13 tions tion NNS 5292 81 14 in in IN 5292 81 15 circulation circulation NN 5292 81 16 services service NNS 5292 81 17 , , , 5292 81 18 " " '' 5292 81 19 manual manual JJ 5292 81 20 man- man- NN 5292 81 21 agers ager NNS 5292 81 22 disagreed disagree VBD 5292 81 23 by by IN 5292 81 24 34 34 CD 5292 81 25 percent percent NN 5292 81 26 , , , 5292 81 27 batch batch VB 5292 81 28 man- man- NN 5292 81 29 agers ager NNS 5292 81 30 by by IN 5292 81 31 40 40 CD 5292 81 32 percent percent NN 5292 81 33 , , , 5292 81 34 and and CC 5292 81 35 online online JJ 5292 81 36 managers manager NNS 5292 81 37 by by IN 5292 81 38 20 20 CD 5292 81 39 percent percent NN 5292 81 40 . . . 5292 82 1 These these DT 5292 82 2 responses response NNS 5292 82 3 against against IN 5292 82 4 the the DT 5292 82 5 trend trend NN 5292 82 6 of of IN 5292 82 7 the the DT 5292 82 8 online online JJ 5292 82 9 manager manager NN 5292 82 10 as as IN 5292 82 11 more more JJR 5292 82 12 user user NN 5292 82 13 oriented orient VBN 5292 82 14 may may MD 5292 82 15 be be VB 5292 82 16 due due IN 5292 82 17 to to IN 5292 82 18 the the DT 5292 82 19 fact fact NN 5292 82 20 that that IN 5292 82 21 the the DT 5292 82 22 study study NN 5292 82 23 was be VBD 5292 82 24 not not RB 5292 82 25 completely completely RB 5292 82 26 successful successful JJ 5292 82 27 in in IN 5292 82 28 differentiating differentiate VBG 5292 82 29 be- be- XX 5292 82 30 tween tween NN 5292 82 31 responses response NNS 5292 82 32 based base VBN 5292 82 33 on on IN 5292 82 34 general general JJ 5292 82 35 attitudes attitude NNS 5292 82 36 and and CC 5292 82 37 those those DT 5292 82 38 based base VBN 5292 82 39 directly directly RB 5292 82 40 on on IN 5292 82 41 the the DT 5292 82 42 specific specific JJ 5292 82 43 sys- sys- NN 5292 82 44 tem tem NN 5292 82 45 in in IN 5292 82 46 use use NN 5292 82 47 . . . 5292 83 1 In in IN 5292 83 2 other other JJ 5292 83 3 words word NNS 5292 83 4 , , , 5292 83 5 the the DT 5292 83 6 relative relative JJ 5292 83 7 quality quality NN 5292 83 8 of of IN 5292 83 9 each each DT 5292 83 10 circulation circulation NN 5292 83 11 system system NN 5292 83 12 or or CC 5292 83 13 even even RB 5292 83 14 the the DT 5292 83 15 " " `` 5292 83 16 bugs bug NNS 5292 83 17 " " '' 5292 83 18 peculiar peculiar JJ 5292 83 19 to to IN 5292 83 20 a a DT 5292 83 21 ~pecific ~pecific NN 5292 83 22 system system NN 5292 83 23 may may MD 5292 83 24 affect affect VB 5292 83 25 one one PRP 5292 83 26 's 's POS 5292 83 27 attitude attitude NN 5292 83 28 toward toward IN 5292 83 29 the the DT 5292 83 30 user user NN 5292 83 31 's 's POS 5292 83 32 need need NN 5292 83 33 to to TO 5292 83 34 tolerate tolerate VB 5292 83 35 the the DT 5292 83 36 limitations limitation NNS 5292 83 37 of of IN 5292 83 38 that that DT 5292 83 39 system system NN 5292 83 40 . . . 5292 84 1 Manual manual JJ 5292 84 2 - - HYPH 5292 84 3 system system NN 5292 84 4 managers manager NNS 5292 84 5 know know VBP 5292 84 6 the the DT 5292 84 7 limita- limita- JJ 5292 84 8 tions tion NNS 5292 84 9 on on IN 5292 84 10 their -PRON- PRP$ 5292 84 11 service service NN 5292 84 12 are be VBP 5292 84 13 keyed keyed JJ 5292 84 14 to to IN 5292 84 15 inefficient inefficient JJ 5292 84 16 systems system NNS 5292 84 17 , , , 5292 84 18 whereas whereas IN 5292 84 19 online online JJ 5292 84 20 - - HYPH 5292 84 21 system system NN 5292 84 22 managers manager NNS 5292 84 23 know know VBP 5292 84 24 their -PRON- PRP$ 5292 84 25 systems system NNS 5292 84 26 and and CC 5292 84 27 services service NNS 5292 84 28 are be VBP 5292 84 29 already already RB 5292 84 30 at at IN 5292 84 31 a a DT 5292 84 32 high high JJ 5292 84 33 level level NN 5292 84 34 . . . 5292 85 1 This this DT 5292 85 2 knowledge knowledge NN 5292 85 3 of of IN 5292 85 4 the the DT 5292 85 5 sys- sys- NNP 5292 85 6 tem tem NN 5292 85 7 in in IN 5292 85 8 use use NN 5292 85 9 colors color NNS 5292 85 10 service service NN 5292 85 11 attitudes attitude NNS 5292 85 12 . . . 5292 86 1 CONCLUSION CONCLUSION NNP 5292 86 2 The the DT 5292 86 3 study study NN 5292 86 4 found find VBD 5292 86 5 a a DT 5292 86 6 depressed depressed JJ 5292 86 7 state state NN 5292 86 8 of of IN 5292 86 9 circulation circulation NN 5292 86 10 - - HYPH 5292 86 11 system system NN 5292 86 12 development development NN 5292 86 13 and and CC 5292 86 14 sup- sup- JJ 5292 86 15 port port NN 5292 86 16 in in IN 5292 86 17 ARL ARL NNP 5292 86 18 libraries library NNS 5292 86 19 . . . 5292 87 1 Seventy seventy CD 5292 87 2 - - HYPH 5292 87 3 four four CD 5292 87 4 percent percent NN 5292 87 5 of of IN 5292 87 6 circulation circulation NN 5292 87 7 managers manager NNS 5292 87 8 , , , 5292 87 9 on on IN 5292 87 10 average average JJ 5292 87 11 , , , 5292 87 12 rated rate VBD 5292 87 13 their -PRON- PRP$ 5292 87 14 systems system NNS 5292 87 15 negatively negatively RB 5292 87 16 on on IN 5292 87 17 basic basic JJ 5292 87 18 system system NN 5292 87 19 in- in- JJ 5292 87 20 tegrity tegrity NN 5292 87 21 , , , 5292 87 22 as as IN 5292 87 23 shown show VBN 5292 87 24 in in IN 5292 87 25 table table NN 5292 87 26 2 2 CD 5292 87 27 . . . 5292 88 1 The the DT 5292 88 2 thirty thirty CD 5292 88 3 manual manual JJ 5292 88 4 - - HYPH 5292 88 5 system system NN 5292 88 6 managers manager NNS 5292 88 7 gave give VBD 5292 88 8 their -PRON- PRP$ 5292 88 9 systems system NNS 5292 88 10 an an DT 5292 88 11 average average JJ 5292 88 12 score score NN 5292 88 13 of of IN 5292 88 14 9 9 CD 5292 88 15 , , , 5292 88 16 to to IN 5292 88 17 the the DT 5292 88 18 effect effect NN 5292 88 19 that that IN 5292 88 20 their -PRON- PRP$ 5292 88 21 systems system NNS 5292 88 22 were be VBD 5292 88 23 ideal ideal JJ 5292 88 24 , , , 5292 88 25 ade- ade- RB 5292 88 26 quate quate NN 5292 88 27 , , , 5292 88 28 reliable reliable JJ 5292 88 29 , , , 5292 88 30 and and CC 5292 88 31 accurate accurate JJ 5292 88 32 . . . 5292 89 1 The the DT 5292 89 2 twenty- twenty- JJ 5292 89 3 six six CD 5292 89 4 batch batch NN 5292 89 5 managers manager NNS 5292 89 6 gave give VBD 5292 89 7 their -PRON- PRP$ 5292 89 8 systems system NNS 5292 89 9 an an DT 5292 89 10 average average JJ 5292 89 11 score score NN 5292 89 12 of of IN 5292 89 13 10.08 10.08 CD 5292 89 14 , , , 5292 89 15 the the DT 5292 89 16 twenty twenty CD 5292 89 17 online online JJ 5292 89 18 managers manager NNS 5292 89 19 an an DT 5292 89 20 average average NN 5292 89 21 of of IN 5292 89 22 13.45 13.45 CD 5292 89 23 . . . 5292 90 1 Recognizing recognize VBG 5292 90 2 the the DT 5292 90 3 considerable considerable JJ 5292 90 4 constraints constraint NNS 5292 90 5 under under IN 5292 90 6 which which WDT 5292 90 7 194 194 CD 5292 90 8 Journal Journal NNP 5292 90 9 of of IN 5292 90 10 Library Library NNP 5292 90 11 Automation Automation NNP 5292 90 12 Vol Vol NNP 5292 90 13 . . . 5292 91 1 14/3 14/3 CD 5292 91 2 September September NNP 5292 91 3 1981 1981 CD 5292 91 4 today today NN 5292 91 5 's 's POS 5292 91 6 large large JJ 5292 91 7 academic academic JJ 5292 91 8 libraries library NNS 5292 91 9 struggle struggle VBP 5292 91 10 , , , 5292 91 11 there there EX 5292 91 12 is be VBZ 5292 91 13 , , , 5292 91 14 nonetheless nonetheless RB 5292 91 15 , , , 5292 91 16 room room NN 5292 91 17 for for IN 5292 91 18 criticism criticism NN 5292 91 19 of of IN 5292 91 20 library library JJ 5292 91 21 priorities priority NNS 5292 91 22 . . . 5292 92 1 This this DT 5292 92 2 study study NN 5292 92 3 must must MD 5292 92 4 be be VB 5292 92 5 viewed view VBN 5292 92 6 as as IN 5292 92 7 only only RB 5292 92 8 a a DT 5292 92 9 first first JJ 5292 92 10 step step NN 5292 92 11 ( ( -LRB- 5292 92 12 largely largely RB 5292 92 13 tentative tentative JJ 5292 92 14 and and CC 5292 92 15 exploratory exploratory JJ 5292 92 16 ) ) -RRB- 5292 92 17 in in IN 5292 92 18 relating relate VBG 5292 92 19 automation automation NN 5292 92 20 with with IN 5292 92 21 service service NN 5292 92 22 attitudes attitude NNS 5292 92 23 . . . 5292 93 1 It -PRON- PRP 5292 93 2 suggests suggest VBZ 5292 93 3 that that IN 5292 93 4 online online JJ 5292 93 5 systems system NNS 5292 93 6 may may MD 5292 93 7 be be VB 5292 93 8 asso- asso- RB 5292 93 9 ciated ciate VBN 5292 93 10 with with IN 5292 93 11 managers manager NNS 5292 93 12 more more RBR 5292 93 13 positive positive JJ 5292 93 14 in in IN 5292 93 15 their -PRON- PRP$ 5292 93 16 view view NN 5292 93 17 of of IN 5292 93 18 the the DT 5292 93 19 management management NN 5292 93 20 role role NN 5292 93 21 and and CC 5292 93 22 more more RBR 5292 93 23 pos- pos- JJ 5292 93 24 itive itive JJ 5292 93 25 in in IN 5292 93 26 their -PRON- PRP$ 5292 93 27 attitudes attitude NNS 5292 93 28 toward toward IN 5292 93 29 users user NNS 5292 93 30 than than IN 5292 93 31 batch- batch- JJ 5292 93 32 and and CC 5292 93 33 manual manual JJ 5292 93 34 - - HYPH 5292 93 35 system system NN 5292 93 36 managers manager NNS 5292 93 37 . . . 5292 94 1 Fur- fur- VB 5292 94 2 ther ther JJ 5292 94 3 research research NN 5292 94 4 would would MD 5292 94 5 be be VB 5292 94 6 useful useful JJ 5292 94 7 at at IN 5292 94 8 this this DT 5292 94 9 point point NN 5292 94 10 to to TO 5292 94 11 compare compare VB 5292 94 12 levels level NNS 5292 94 13 of of IN 5292 94 14 automation automation NN 5292 94 15 ( ( -LRB- 5292 94 16 manual manual NN 5292 94 17 , , , 5292 94 18 batch batch NN 5292 94 19 , , , 5292 94 20 and and CC 5292 94 21 online online NN 5292 94 22 ) ) -RRB- 5292 94 23 with with IN 5292 94 24 circulation circulation NN 5292 94 25 - - HYPH 5292 94 26 staff staff NN 5292 94 27 service service NN 5292 94 28 attitudes attitude NNS 5292 94 29 or or CC 5292 94 30 those those DT 5292 94 31 of of IN 5292 94 32 patrons patron NNS 5292 94 33 using use VBG 5292 94 34 the the DT 5292 94 35 systems system NNS 5292 94 36 . . . 5292 95 1 REFERENCES reference NNS 5292 95 2 l. l. NNP 5292 95 3 Laurence Laurence NNP 5292 95 4 Miller Miller NNP 5292 95 5 , , , 5292 95 6 " " `` 5292 95 7 Changing change VBG 5292 95 8 Patterns Patterns NNPS 5292 95 9 of of IN 5292 95 10 Cir- Cir- NNP 5292 95 11 culation culation NN 5292 95 12 Services Services NNP 5292 95 13 in in IN 5292 95 14 University University NNP 5292 95 15 Libraries Libraries NNPS 5292 95 16 " " '' 5292 95 17 ( ( -LRB- 5292 95 18 Ph.D. Ph.D. NNP 5292 95 19 dissertation dissertation NN 5292 95 20 , , , 5292 95 21 Florida Florida NNP 5292 95 22 State State NNP 5292 95 23 University University NNP 5292 95 24 , , , 5292 95 25 1971 1971 CD 5292 95 26 ) ) -RRB- 5292 95 27 , , , 5292 95 28 p.iii p.iii NNP 5292 95 29 . . . 5292 96 1 2 2 LS 5292 96 2 . . . 5292 97 1 Ibid Ibid NNP 5292 97 2 . . . 5292 97 3 , , , 5292 97 4 p.149 p.149 NNP 5292 97 5 . . . 5292 98 1 3 3 LS 5292 98 2 . . . 5292 99 1 Robert Robert NNP 5292 99 2 Oram Oram NNP 5292 99 3 , , , 5292 99 4 " " `` 5292 99 5 Circulation circulation NN 5292 99 6 , , , 5292 99 7 " " '' 5292 99 8 in in IN 5292 99 9 Allen Allen NNP 5292 99 10 Kent Kent NNP 5292 99 11 and and CC 5292 99 12 Harold Harold NNP 5292 99 13 Lancour Lancour NNP 5292 99 14 , , , 5292 99 15 eds eds NNP 5292 99 16 . . NNP 5292 99 17 , , , 5292 99 18 Encyclopedia Encyclopedia NNP 5292 99 19 of of IN 5292 99 20 Library Library NNP 5292 99 21 and and CC 5292 99 22 Information Information NNP 5292 99 23 Science Science NNP 5292 99 24 , , , 5292 99 25 V.S V.S NNP 5292 99 26 ( ( -LRB- 5292 99 27 New New NNP 5292 99 28 York York NNP 5292 99 29 : : : 5292 99 30 Marcel Marcel NNP 5292 99 31 Dekker Dekker NNP 5292 99 32 , , , 5292 99 33 1971 1971 CD 5292 99 34 ) ) -RRB- 5292 99 35 , , , 5292 99 36 p.l p.l NNP 5292 99 37 . . . 5292 100 1 4 4 LS 5292 100 2 . . . 5292 101 1 William William NNP 5292 101 2 H. H. NNP 5292 101 3 Scholz Scholz NNP 5292 101 4 , , , 5292 101 5 " " `` 5292 101 6 Computer computer NN 5292 101 7 - - HYPH 5292 101 8 Based base VBN 5292 101 9 Circu- Circu- NNP 5292 101 10 lation lation NN 5292 101 11 Systems- Systems- NNP 5292 101 12 A A NNP 5292 101 13 Current Current NNP 5292 101 14 Review Review NNP 5292 101 15 and and CC 5292 101 16 Eval- eval- JJ 5292 101 17 uation uation NN 5292 101 18 , , , 5292 101 19 " " `` 5292 101 20 Library Library NNP 5292 101 21 Technolo Technolo NNP 5292 101 22 gy gy NNP 5292 101 23 Reports report NNS 5292 101 24 13:237 13:237 CD 5292 101 25 ( ( -LRB- 5292 101 26 May May NNP 5292 101 27 1977 1977 CD 5292 101 28 ) ) -RRB- 5292 101 29 . . . 5292 102 1 5 5 CD 5292 102 2 . . . 5292 103 1 Robert Robert NNP 5292 103 2 Oram Oram NNP 5292 103 3 , , , 5292 103 4 " " `` 5292 103 5 Circulation circulation NN 5292 103 6 , , , 5292 103 7 " " '' 5292 103 8 p.2 p.2 FW 5292 103 9 . . . 5292 104 1 6 6 CD 5292 104 2 . . . 5292 105 1 James James NNP 5292 105 2 Robert Robert NNP 5292 105 3 Martin Martin NNP 5292 105 4 , , , 5292 105 5 " " `` 5292 105 6 Automation automation NN 5292 105 7 and and CC 5292 105 8 the the DT 5292 105 9 Service Service NNP 5292 105 10 Environment Environment NNP 5292 105 11 of of IN 5292 105 12 the the DT 5292 105 13 Circulation Circulation NNP 5292 105 14 Man- Man- NNP 5292 105 15 ager ager NN 5292 105 16 " " '' 5292 105 17 ( ( -LRB- 5292 105 18 Ph.D. Ph.D. NNP 5292 105 19 dissertation dissertation NN 5292 105 20 , , , 5292 105 21 Florida Florida NNP 5292 105 22 State State NNP 5292 105 23 Uni- Uni- NNP 5292 105 24 versity versity NN 5292 105 25 , , , 5292 105 26 1980 1980 CD 5292 105 27 ) ) -RRB- 5292 105 28 , , , 5292 105 29 p.22 p.22 NNP 5292 105 30 . . . 5292 106 1 Statistics statistic NNS 5292 106 2 on on IN 5292 106 3 Headings Headings NNPS 5292 106 4 in in IN 5292 106 5 the the DT 5292 106 6 MARC MARC NNP 5292 106 7 File File NNP 5292 106 8 Sally Sally NNP 5292 106 9 H. H. NNP 5292 106 10 McCALLUM McCALLUM NNP 5292 106 11 and and CC 5292 106 12 James James NNP 5292 106 13 L. L. NNP 5292 106 14 GODWIN GODWIN NNP 5292 106 15 : : : 5292 106 16 Network Network NNP 5292 106 17 Development Development NNP 5292 106 18 Office Office NNP 5292 106 19 , , , 5292 106 20 Library Library NNP 5292 106 21 of of IN 5292 106 22 Congress Congress NNP 5292 106 23 , , , 5292 106 24 Washington Washington NNP 5292 106 25 , , , 5292 106 26 D.C. D.C. NNP 5292 107 1 In in IN 5292 107 2 designing design VBG 5292 107 3 an an DT 5292 107 4 automated automate VBN 5292 107 5 system system NN 5292 107 6 , , , 5292 107 7 it -PRON- PRP 5292 107 8 is be VBZ 5292 107 9 important important JJ 5292 107 10 to to TO 5292 107 11 understand understand VB 5292 107 12 the the DT 5292 107 13 characteristics characteristic NNS 5292 107 14 of of IN 5292 107 15 the the DT 5292 107 16 data datum NNS 5292 107 17 that that WDT 5292 107 18 will will MD 5292 107 19 reside reside VB 5292 107 20 in in IN 5292 107 21 the the DT 5292 107 22 system system NN 5292 107 23 . . . 5292 108 1 Work work NN 5292 108 2 is be VBZ 5292 108 3 under under IN 5292 108 4 way way NN 5292 108 5 in in IN 5292 108 6 the the DT 5292 108 7 Network Network NNP 5292 108 8 Devel- Devel- NNP 5292 108 9 opment opment NN 5292 108 10 Office Office NNP 5292 108 11 of of IN 5292 108 12 the the DT 5292 108 13 Library Library NNP 5292 108 14 of of IN 5292 108 15 Congress Congress NNP 5292 108 16 ( ( -LRB- 5292 108 17 LC LC NNP 5292 108 18 ) ) -RRB- 5292 108 19 that that WDT 5292 108 20 focuses focus VBZ 5292 108 21 on on IN 5292 108 22 the the DT 5292 108 23 design design NN 5292 108 24 require- require- NN 5292 108 25 ments ment NNS 5292 108 26 of of IN 5292 108 27 a a DT 5292 108 28 nationwide nationwide JJ 5292 108 29 authority authority NN 5292 108 30 file file NN 5292 108 31 . . . 5292 109 1 In in IN 5292 109 2 support support NN 5292 109 3 of of IN 5292 109 4 this this DT 5292 109 5 work work NN 5292 109 6 , , , 5292 109 7 statistics statistic NNS 5292 109 8 relating relate VBG 5292 109 9 to to IN 5292 109 10 headings heading NNS 5292 109 11 that that WDT 5292 109 12 appear appear VBP 5292 109 13 on on IN 5292 109 14 the the DT 5292 109 15 bibliographic bibliographic JJ 5292 109 16 records record NNS 5292 109 17 in in IN 5292 109 18 the the DT 5292 109 19 LC LC NNP 5292 109 20 MARC MARC NNP 5292 109 21 II II NNP 5292 109 22 files file NNS 5292 109 23 were be VBD 5292 109 24 gath- gath- RB 5292 109 25 ered ered JJ 5292 109 26 . . . 5292 110 1 These these DT 5292 110 2 statistics statistic NNS 5292 110 3 provide provide VBP 5292 110 4 information information NN 5292 110 5 on on IN 5292 110 6 characteristics characteristic NNS 5292 110 7 of of IN 5292 110 8 headings heading NNS 5292 110 9 and and CC 5292 110 10 on on IN 5292 110 11 the the DT 5292 110 12 expected expect VBN 5292 110 13 sizes size NNS 5292 110 14 and and CC 5292 110 15 growth growth NN 5292 110 16 rates rate NNS 5292 110 17 of of IN 5292 110 18 various various JJ 5292 110 19 subsets subset NNS 5292 110 20 of of IN 5292 110 21 authority authority NN 5292 110 22 files file NNS 5292 110 23 . . . 5292 111 1 This this DT 5292 111 2 information information NN 5292 111 3 will will MD 5292 111 4 assist assist VB 5292 111 5 in in IN 5292 111 6 making make VBG 5292 111 7 decisions decision NNS 5292 111 8 concerning concern VBG 5292 111 9 the the DT 5292 111 10 contents content NNS 5292 111 11 of of IN 5292 111 12 authority authority NN 5292 111 13 files file NNS 5292 111 14 for for IN 5292 111 15 different different JJ 5292 111 16 types type NNS 5292 111 17 of of IN 5292 111 18 headings heading NNS 5292 111 19 and and CC 5292 111 20 the the DT 5292 111 21 frequency frequency NN 5292 111 22 of of IN 5292 111 23 up- up- CD 5292 111 24 date date NN 5292 111 25 required require VBN 5292 111 26 for for IN 5292 111 27 the the DT 5292 111 28 various various JJ 5292 111 29 file file NN 5292 111 30 subsets subset NNS 5292 111 31 . . . 5292 112 1 TheN TheN NNP 5292 112 2 ational ational NNP 5292 112 3 Commission Commission NNP 5292 112 4 on on IN 5292 112 5 Libraries Libraries NNPS 5292 112 6 and and CC 5292 112 7 Information Information NNP 5292 112 8 Science Science NNP 5292 112 9 supported support VBD 5292 112 10 this this DT 5292 112 11 work work NN 5292 112 12 . . . 5292 113 1 Use use NN 5292 113 2 of of IN 5292 113 3 these these DT 5292 113 4 statistics statistic NNS 5292 113 5 to to TO 5292 113 6 assist assist VB 5292 113 7 in in IN 5292 113 8 system system NN 5292 113 9 design design NN 5292 113 10 is be VBZ 5292 113 11 largely largely RB 5292 113 12 system system NN 5292 113 13 - - HYPH 5292 113 14 dependent dependent JJ 5292 113 15 ; ; : 5292 113 16 how- how- RB 5292 113 17 ever ever RB 5292 113 18 , , , 5292 113 19 some some DT 5292 113 20 general general JJ 5292 113 21 implications implication NNS 5292 113 22 are be VBP 5292 113 23 given give VBN 5292 113 24 in in IN 5292 113 25 the the DT 5292 113 26 last last JJ 5292 113 27 section section NN 5292 113 28 of of IN 5292 113 29 this this DT 5292 113 30 paper paper NN 5292 113 31 . . . 5292 114 1 In in IN 5292 114 2 general general JJ 5292 114 3 , , , 5292 114 4 counts count NNS 5292 114 5 were be VBD 5292 114 6 made make VBN 5292 114 7 of of IN 5292 114 8 the the DT 5292 114 9 number number NN 5292 114 10 of of IN 5292 114 11 biblio- biblio- JJ 5292 114 12 graphic graphic JJ 5292 114 13 records record NNS 5292 114 14 , , , 5292 114 15 headings heading NNS 5292 114 16 that that WDT 5292 114 17 appear appear VBP 5292 114 18 in in IN 5292 114 19 those those DT 5292 114 20 records record NNS 5292 114 21 , , , 5292 114 22 and and CC 5292 114 23 distinct distinct JJ 5292 114 24 headings heading NNS 5292 114 25 that that WDT 5292 114 26 ap- ap- CD 5292 114 27 pear pear NN 5292 114 28 on on IN 5292 114 29 the the DT 5292 114 30 records record NNS 5292 114 31 . . . 5292 115 1 The the DT 5292 115 2 statistics statistic NNS 5292 115 3 were be VBD 5292 115 4 bro- bro- RB 5292 115 5 ken ken RB 5292 115 6 down down RP 5292 115 7 by by IN 5292 115 8 year year NN 5292 115 9 , , , 5292 115 10 by by IN 5292 115 11 type type NN 5292 115 12 of of IN 5292 115 13 heading heading NN 5292 115 14 , , , 5292 115 15 and and CC 5292 115 16 by by IN 5292 115 17 file file NN 5292 115 18 . . . 5292 116 1 In in IN 5292 116 2 this this DT 5292 116 3 paper paper NN 5292 116 4 , , , 5292 116 5 distinct distinct JJ 5292 116 6 headings heading NNS 5292 116 7 are be VBP 5292 116 8 those those DT 5292 116 9 left leave VBN 5292 116 10 in in IN 5292 116 11 a a DT 5292 116 12 file file NN 5292 116 13 after after IN 5292 116 14 removal removal NN 5292 116 15 of of IN 5292 116 16 duplicates duplicate NNS 5292 116 17 . . . 5292 117 1 Dis- Dis- NNP 5292 117 2 tinctness tinctness NN 5292 117 3 will will MD 5292 117 4 not not RB 5292 117 5 be be VB 5292 117 6 used use VBN 5292 117 7 to to TO 5292 117 8 imply imply VB 5292 117 9 that that IN 5292 117 10 a a DT 5292 117 11 heading heading NN 5292 117 12 appears appear VBZ 5292 117 13 only only RB 5292 117 14 once once RB 5292 117 15 in in IN 5292 117 16 a a DT 5292 117 17 source source NN 5292 117 18 bib- bib- NN 5292 117 19 liographic liographic JJ 5292 117 20 file file NN 5292 117 21 , , , 5292 117 22 although although IN 5292 117 23 distinct distinct JJ 5292 117 24 headings heading NNS 5292 117 25 may may MD 5292 117 26 in in IN 5292 117 27 fact fact NN 5292 117 28 have have VB 5292 117 29 only only RB 5292 117 30 a a DT 5292 117 31 single single JJ 5292 117 32 occurrence occurrence NN 5292 117 33 . . . 5292 118 1 Thus thus RB 5292 118 2 , , , 5292 118 3 a a DT 5292 118 4 file file NN 5292 118 5 of of IN 5292 118 6 records record NNS 5292 118 7 containing contain VBG 5292 118 8 the the DT 5292 118 9 dis- dis- NN 5292 118 10 tinct tinct NN 5292 118 11 headings heading NNS 5292 118 12 from from IN 5292 118 13 a a DT 5292 118 14 set set NN 5292 118 15 of of IN 5292 118 16 bibliographic bibliographic JJ 5292 118 17 records record NNS 5292 118 18 is be VBZ 5292 118 19 equivalent equivalent JJ 5292 118 20 in in IN 5292 118 21 size size NN 5292 118 22 to to IN 5292 118 23 a a DT 5292 118 24 MARC MARC NNP 5292 118 25 au- au- NN 5292 118 26 thority thority NN 5292 118 27 file file NN 5292 118 28 of of IN 5292 118 29 the the DT 5292 118 30 headings heading NNS 5292 118 31 in in IN 5292 118 32 those those DT 5292 118 33 biblio- biblio- JJ 5292 118 34 graphic graphic JJ 5292 118 35 records record NNS 5292 118 36 . . . 5292 119 1 METHODOLOGY methodology NN 5292 119 2 These these DT 5292 119 3 statistics statistic NNS 5292 119 4 were be VBD 5292 119 5 derived derive VBN 5292 119 6 from from IN 5292 119 7 four four CD 5292 119 8 MARC MARC NNP 5292 119 9 II II NNP 5292 119 10 bibliographic bibliographic JJ 5292 119 11 record record NN 5292 119 12 files file NNS 5292 119 13 main- main- XX 5292 119 14 tained taine VBN 5292 119 15 internally internally RB 5292 119 16 at at IN 5292 119 17 LC LC NNP 5292 119 18 : : : 5292 119 19 books book NNS 5292 119 20 , , , 5292 119 21 serials serial NNS 5292 119 22 , , , 5292 119 23 maps map NNS 5292 119 24 , , , 5292 119 25 and and CC 5292 119 26 films film NNS 5292 119 27 . . . 5292 120 1 The the DT 5292 120 2 files file NNS 5292 120 3 contain contain VBP 5292 120 4 updated update VBN 5292 120 5 versions version NNS 5292 120 6 of of IN 5292 120 7 all all DT 5292 120 8 MARC MARC NNP 5292 120 9 records record NNS 5292 120 10 that that WDT 5292 120 11 have have VBP 5292 120 12 been be VBN 5292 120 13 distributed distribute VBN 5292 120 14 by by IN 5292 120 15 LC LC NNP 5292 120 16 on on IN 5292 120 17 the the DT 5292 120 18 books book NNS 5292 120 19 , , , 5292 120 20 se- se- NN 5292 120 21 rials rial NNS 5292 120 22 , , , 5292 120 23 maps map NNS 5292 120 24 , , , 5292 120 25 and and CC 5292 120 26 films film NNS 5292 120 27 tape tape NN 5292 120 28 : : : 5292 120 29 ; ; : 5292 120 30 frum frum NNP 5292 120 31 1969 1969 CD 5292 120 32 through through IN 5292 120 33 October October NNP 5292 120 34 1979 1979 CD 5292 120 35 , , , 5292 120 36 and and CC 5292 120 37 a a DT 5292 120 38 few few JJ 5292 120 39 records record NNS 5292 120 40 that that WDT 5292 120 41 were be VBD 5292 120 42 then then RB 5292 120 43 in in IN 5292 120 44 the the DT 5292 120 45 process process NN 5292 120 46 of of IN 5292 120 47 distribu- distribu- JJ 5292 120 48 tion tion NN 5292 120 49 . . . 5292 121 1 The the DT 5292 121 2 files file NNS 5292 121 3 do do VBP 5292 121 4 not not RB 5292 121 5 contain contain VB 5292 121 6 CIP CIP NNP 5292 121 7 records record NNS 5292 121 8 . . . 5292 122 1 A a DT 5292 122 2 total total NN 5292 122 3 of of IN 5292 122 4 l l NN 5292 122 5 , , , 5292 122 6 336,182 336,182 CD 5292 122 7 bibliographic bibliographic JJ 5292 122 8 records record NNS 5292 122 9 were be VBD 5292 122 10 processed process VBN 5292 122 11 , , , 5292 122 12 including include VBG 5292 122 13 1,134,069 1,134,069 CD 5292 122 14 from from IN 5292 122 15 the the DT 5292 122 16 books book NNS 5292 122 17 file file NN 5292 122 18 , , , 5292 122 19 90,174 90,174 CD 5292 122 20 from from IN 5292 122 21 the the DT 5292 122 22 serials serial NNS 5292 122 23 file file NN 5292 122 24 , , , 5292 122 25 60,758 60,758 CD 5292 122 26 from from IN 5292 122 27 the the DT 5292 122 28 maps map NNS 5292 122 29 file file NN 5292 122 30 , , , 5292 122 31 and and CC 5292 122 32 51,176 51,176 CD 5292 122 33 from from IN 5292 122 34 the the DT 5292 122 35 films film NNS 5292 122 36 file file NN 5292 122 37 . . . 5292 123 1 A a DT 5292 123 2 file file NN 5292 123 3 of of IN 5292 123 4 special special JJ 5292 123 5 records record NNS 5292 123 6 , , , 5292 123 7 called call VBN 5292 123 8 access access NN 5292 123 9 point point NN 5292 123 10 ( ( -LRB- 5292 123 11 AP AP NNP 5292 123 12 ) ) -RRB- 5292 123 13 records record NNS 5292 123 14 , , , 5292 123 15 was be VBD 5292 123 16 created create VBN 5292 123 17 that that IN 5292 123 18 con- con- NNP 5292 123 19 tains tain VBZ 5292 123 20 one one CD 5292 123 21 record record NN 5292 123 22 for for IN 5292 123 23 the the DT 5292 123 24 contents content NNS 5292 123 25 of of IN 5292 123 26 each each DT 5292 123 27 oc- oc- JJ 5292 123 28 currence currence NN 5292 123 29 of of IN 5292 123 30 the the DT 5292 123 31 following follow VBG 5292 123 32 fields field NNS 5292 123 33 in in IN 5292 123 34 the the DT 5292 123 35 bib- bib- JJ 5292 123 36 liographic liographic JJ 5292 123 37 records record NNS 5292 123 38 : : :