Automated Periodicals System at a Community College Library Vivian HARP: Staff Analyst, Illinois Bell Telephone Company, Chicago, and Gertrude HEARD: Serials Technician, Moraine Valley Community College Library, Palos Hills, Illinois. At the time of writing, Ms. Harp was Assistant Librarian at the Moraine Valley Community College Library. 83 Automated systems need not be extensive to save time and improve efficien- cy. Moraine Valley's off-line operation, based on a file of 715 periodical ti- tles, generates renewal orders, sends claims, and records subscription his- tories. BACKGROUND Moraine Valley Community College (MVCC) is a two-year institution serving southwest Cook County, Illinois. It opened in September 1968 and now has an enrollment of 3,468 students. The library maintains 715 paid and free periodical subscriptions. Because of the small staff size, periodicals had originally been handled by the cataloger. Two subscription agencies were tried and found unsatis- factory. Problems with overlapping subscriptions and lapsed subscriptions which were never picked up became quite severe, and time spent tracking down problems approached that needed to handle orders and renewals in- dependently. Periodicals were transferred to the public service librarian when the staff was expanded. As untangling of agency problems proved more and more time-consuming, a serials technician was assigned to main- tain subscriptions, straighten out old problems, check in periodicals, and handle claims. For each subscription, bibliographic and order information and MVCC holdings were entered on a three-by-five-inch history card; on the verso were records for each renewal of purchase order number, subscription length, cost, and subscription dates. Magazines were and are checked in on Kardex files; the Kardex card also holds the latest publisher's mailing label. A checklist is used to ensure that eaQh new title has a Kardex card and storage box prepared and a listing in the public holdings record, plus any special instructions for routing. Form letters are used for original en- quiries to the publisher regarding availability and cost. When a subscription was renewed, data from the "current'' section of 84 Journal of Library Automation Vol. 7/2 June 1974 the history cards had to be transferred to the back and updated informa- tion entered on the front. A worksheet was made up to give all the neces- sary renewal information to the typist and the actual purchase order typed from that worksheet. Once the purchase order was completed its number was marked on the worksheet and the history card. Worksheets were kept on file to serve as easily accessible copies of the purchase orders for use in correspondence since the library copy of the purchase order was tied up in the accounting process. Since many publishers do not provide renewal notification-and in our case these renewals amounted to over 40 percent of our orders-various methods to provide ourselves with notification of approaching expirations were attempted, including the use of colored plastic jackets in the history card file and division of the file by date. Failure in this area was the chief weakness of the manual system. The cards were bulky and required much handling. Creating a holdings list destroyed any semblance of the color- coded order. If a card were removed for use in correspondence, it could be misplaced or misfiled and therefore not be considered for renewal at the proper time. Duplication of paperwork and repeated erasures and transfers of information on the cards were other drawbacks of this oper- ation. INTRODUCTION TO AUTOMATED SYSTEM It was hoped that an automated system would indicate approaching ex- pirations and simplify the actual renewal procedure. The following spe- cific objectives were set up: 1. To provide advance notice of subscriptions due for renewal even if a renewal notice were not received. 2. To produce a purchase order, or a replica providing on a single sheet all data needed for renewal. 3. To produce a list of periodical holdings that included the history of all renewals. 4. To claim missing issues of paid and free subscriptions. 5. To produce fiscal and subject area cost reports that would facilitate budget evaluation. Two special problems had to be given consideration: ( 1) the college has a complicated check approval system requiring initiation of purchase or- ders two months before the check is needed; and ( 2) the automated system needed the capability to handle standing orders, government documents (depository and agency items), free materials, and titles held only on mi- crofilm as well as ordinary renewals. These special items make up almost 30 percent of the total subscriptions, and to maintain a parallel manual system for them would be unsatisfactory. METHOD AND MATERIALS Selecting data elements for inclusion was based as much as possible on Automated Periodicals System/HARP and HEARD 85 the types of output reports desired. A simple holdings list as an end in it- self was felt to be wasted effort, but as a by-product of the master file we wanted to generate public holdings lists twice a year. Necessary data were readily available from the three-by-five-inch cards, with one addition-a unique number was assigned to each title. The data necessary would require more than one input card to produce the type of reports we wanted; therefore, as data elements were being considered, card codes and item numbers were also assigned to identify information for programming purposes. Space was allocated to each field, using informa- tion recorded on the history cards, and the coding of certain fixed and variable fields was decided upon. The card formats are outlined in Figure 1. Figures 2 and 2A list the codes and their meanings. All Cards-Column1-5 Unique Number 6 Card Code Cardl cc 7 8 9-66 67 68 69 70-71 72-76 77-80 Card 2 cc 7-15 16-24 25---33 34-39 4Q-48 49-51 52-74 75---79 80 Card 3 cc 7-80 Type of material (coded) X ( cancel) or H (hold) (coded) Title Type of subscription (coded) How to pay (coded) Years subscription runs Account charged (coded) Cost Renewal date Invoice number Periodical holdings Microfilm holdings Purchase order number Subscription length data Frequency ( coded) Indexing ( coded ) Blank Method of payment Publisher's name Fig. 1. Field Desc1'iptions Card 4 cc 7-40 Publisher's street address 41-43 Subject code (coded) 44-49 Purchase order date 50 Blank 51-75 Publisher's city, state 76-80 Publisher zip code Cards 5, 6, 7, 8 & 9 cc 7-80 Publisher's mailing label data CardA cc 7-80 Claim information Card B-History cc 7--12 Purchase order number 13-17 Date history transferred 18-26 Dates subscription ran 27-31 Cost 32 No. years subscription ran 33-80 Invoice number Garde cc 7-80 Comments 86 Journal of Library Automation Vol. 7/2 June 1974 Cardl CC-7-Type of Material P-Periodicals I-Index V-Vertical File M-Microfilm N-Newspapers A-Membership (Assoc.) L-Librarians File CC-67-Type of Subscription N-New R-Renewal CC-68-How to Pay R-Check Request I -Imprest Fund T-Invoice in Triplicate CC-70-71-Acct. to Be Chm·ged L-Library B-Biology H-Humanities P-Physics SS-Social Science HS-Health Science T-Technology BU-Business E-Economics Card2 CC-49-51-Frequency S-Sunday only D-Daily D&S-Daily & Sunday W-Weekly Q-Quarterly A-Annually BIW-Every 2 weeks Fig. 2. Coding Symbols and Meanings BIM-Every 2 months SMO-Semimonthly SAN-Semiannually IRR-Irregular 3/y-Three times a year 5/y-Five times a year 7/ y-Seven times a year 9/y-Nine times a year 10/y-Ten times a year 11/y-Eleven times a year CC-52-73-Indexing 01-Index Medicus 02-Applied Science and Technology 03-Business Periodicals Index 04-Education Index 05-International Nursing Index 06-Library Literature 07 -MLA Bibliography 08-Nursing Literature Index 09-Public Affairs Information Science 10-Readers Guide to Periodical Literature 11-Social Science and Humanities Index 12-New York Times Index 13-Art Index 00-No Index CC-80-Method of Payment A-Payment Enclosed B-Payment and Notice Enclosed C-Please Invoice in Triplicate D-Payment and Invoice Copy Enclosed Input transmittal forms were designed with the aid of the Information Systems staff to record information for use in keypunching. Forms shown in Figures 3, 4, and 5 illustrate the transmittal of information for key- punching. While customized data transmittal forms are available commer- cially, it was found just as satisfactory and much more economical to de- sign our own forms and have them reproduced by college facilities. Since our main consideration in choosing information for inclusion was Automated Periodicals System/HARP and HEARD 87 001 Accounting 002 Aeronautics 003 African Studies 004 Afro-American 005 Agriculture 006 Anthropology and Archaeology 007 Architecture 008 Art 009 Astronomy 010 Automation 011 Banking and Finance 012 Bibliography 013 Biological Sciences 014 Boats and Boating 015 Book Reviews 016 Business and Industry 017 Chemistry 018 Cities and Towns 019 Conservation 020 Crafts and Hobbies 021 Criminology and Law Enforcement 022 Dance 023 Dissident Magazines 024 Economics 025 Education 026 Engineering 027 English 028 Entertainment 029 Fire Fighting 030 Fishing and Hunting 031 Folklore 032 Games and Sports 033 General 034 Geography 035 Geriatrics 036 German Language Fig. 2A. Codes Used fo1· Periodical Subiect List 037 Government 038 Health Science 039 History 040 Home 041 Indexes and Abstracts 042 Journalism 043 Labor and Industrial Relations 044 Library Periodicals 045 Linguistics and Philology 046 Literary and Political Reviews 047 Literature 048 Mathematics 049 Men's Magazines 050 Military 051 Motion Pictures 052 Music 053 Newspapers 054 Ornithology 055 Philosophy 056 Photography 057 Physics 058 Political Science 059 Psychology 060 Radio, TV, and Electronics 061 Religion and Theology 062 Romance Languages 063 Science-General 064 Slavic Languages 065 Sociology 066 Theatre 067 Travel 068 Traffic and Transportation 069 Vocations and Vocational Guidance 070 Women's Magazines 071 Memberships 072 Social Work to overcome our renewal problems, we had to determine what information was needed for this purpose. If purchase orders were to be generated, a field to be used as a key would be required. The program would check the contents of this key to determine whether or not the subscription was due for renewal. Since the logical key seemed to be the expiration date, it was allowed a separate field (Figure 3, Item 009), even though this partially 88 ]oumal of Library Automation Vol. 7/2 June 1974 Sheet #1 FIELD CD cc ITEH DESCRIPTIO 1 7 001 Location 8 002 Hold/Cane. 9-66 003 Title 67 004 Type Sub. 68 005 How to Pay ~ 006 No. Years 70-71 007 Account 72-76 008 Cost 77-80 009 Expir.Date 2 7-15 010 Inv.No. 16-24 011 Holdings S2_-33 012 MFHoldings 34-39 013 P.O. No. 4o-48 014 Sub.Length 9-51 015 Frequency LIBRARY PERIOD1c}~VbRTlL TR~.NSMITTAL TITLE buN 1 S /C G li 11£/V ORIGINILL INFORt.llLTION f' 0 l:>!M rrJ IS fi'E IlL IE IW cK f?. ,;1. B u 0 I ;;.. 0 oJ 0[&' 1S' I q ?:l- 1:> -lt.T E I q ~~ - I 9 7 I 0 .:?'f ~ 0 ~ 0 q 7 3 - 08'7.$' /)1 UNIQUE # 00 09 7 UPDATE INFOR~L~TIO!T D I l J l I I I I _l ll I II I IJJJJJJ 2-74 016 Indexing 0 3 i 0 l J I I I I III_LJlJIJ 80 017 Pay t.leth. 13 ').~··· - 3 7-80 018 Publisher ]) 11 N I :S R. ~ iii En/ Name .l .. 4 7-40 019 Publisher & :~ i.b JF.l.:.z:triTIHI IA-Ivl£1 I I J I I l_l_l_l I Address l l J Ll t I I 41-43 027 Sullj .Code 0 I 6 h4-h9 028 lf'.O.Date 0 &, a Lrl7J3J 51-7? 020 ublisher lA2. e.w ll::I~IILJKI I l.,t..J!t:--IWJ 1Yic61tc I f\1 I I I I I City,Stat " 76-80 jo.:>1 Pub.Zip J (I) 0 Jl9l Fig. 3. Libmry Pe1'iodical Data Tmnsmittal Form duplicated the subscription length field. (The subscription length field it- self was to be kept intact for transfer to the history record. ) A one-posi- tion field (Figure 3, Item 002) could be programmed to suppress printing of a purchase order, as in the case of a canceled subscription, or to keep the order in "hold" if a budget problem arose near the end of the fiscal year. Hold status would cause the order to be printed with the tag "Pay when authorized" to call attention to this status. Other fields shown in Fig- Automated Periodicals System/HARP and HEARD 89 !NCC LIBRARY PERIODICAL DATA 'rRANSMITTAL UNIQUE # p () 0 '9 '7 Sheet #2 - ORIGINAL INFORH!\TION UPDATE Il!FORMATI ON FIELD 0 D 'D cc ITEH DESCRIP'l'IO l ..• . -- 5 7-41 022 Publisher ~ cK -- L 'L I-- ko 4 los' ~} l 0000 13-1'7 014 18-26 c Cj ? lg - 0 f 6 9 008 2'7-31 ,{: 0 StJ 6 006 32 I I 010 33-80 'I 0 S;J. (., l l l l J B 013 7-12 ;? 8 5 ~¢ rooo 13-17 014 18-26 0 q 10 f- c n"~' o! 008 2'7-31 {/ () 'l 0 0 006 32 I I r q 0 Q tf 'f I 1111 010 33-80 I I B _Q13 7-12 0 0 b 317 tf 000 13-17 c f, - ?b2_ 014 18-26 ·c 9 ? 0 - 0 g 7 3 008 2'7-31 0 I %' 0 0 006 32 3 010 33-80 l111J B 013 7-12 000 13-17 014 18-26 n-r-L __ J 008 27-31 ~ --- 32 _r-·-,.-j-- r-· -r-r--~ 010 33-80 ! I · I LJ ~- f+t- r-· j-- -rTIEB t-r------ I I I 1 I ii-tJ l I ! j_ Fig. 5. Historical Record Form plete file on the history of each subscription. Data necessary to maintain this file were the subscription length and cost fields (described above) and the addition of fields for the purchase order number (Figure 3, Item 013) plus the invoice number (Figure 3, Item 010). The computer program was Wlitten so these data could be automatically transferred to the history rec- ord card at renewal time. Automated Periodicals System/HARP and HEARD 91 SUPERINTENCENT OF DOCUMENTS GOVERNMF.NT PRINTING OFFICE WASHINGTON, DC 20402 RE• OUR PUBLIC lANDS ATTENTION SUBSCRIPTION CLAIMS DEPARTMENT 02107/73 ACCORDING TO OUR RECORDS, WE HAVE NOT RECEIVE,D THE FOLLOWING ISSUEISI. IF OUR SU8SCRIPTION IS IN ORDER, KINDLY SEND OUR MISSING ISSUES. VOLUMF. 2?, ISSUE N0.3••SUMMER 1q72 -------.. THANK YOU MORAINE VAllEY COMMUNITY COLLEGE LIBRARY Fig. 6. Claims Letter CPL•OCT BA•D•l8220 MORAINF VAllEV CC~MUNITY COLLEGE LIBRARY 10900 SO 88TH AVE PALOS HILLS IL 60465 Claims data are transmitted as needed by providing the unique number of the title and the information concerning the missing issue( s). Claims letters (Figure 6) are then mailed in window envelopes, so no typing is required. When working with periodicals or serials one becomes accustomed to sudden or unusual changes that occur with or without notice. A few ex- amples could be changes in title, frequency, or general publishing patterns. We wanted to provide our system with the ability to notify us that an in- vestigative procedure had been completed and thus avoid many of the "why's" that recur. Accordingly, we included a comment card (Figure 4, Card C) which can be updated as circumstances require. From the transmittal forms for the initial batch of titles, cards were keypunched and built into a magnetic tape file. The serials technician now submits updates or additions (e.g., for new titles) within the schedule pro- vided by Information Systems and the tape is updated each month. The main printed report is run monthly (Figure 7). This master list includes all bibliographic, holding, and renewal information. Titles due for renewal in three months are flagged with asterisks. The technician 92 Journal of Library Automation Vol. 7/2 June 1974 M 0 R A I N E VAL LEY C 0 M M UN I T Y C 0 L L E.G E _______ ___!.2{2117_3 ______________ _ PERIODICAL LIST PAGE_ 67 R R 2 BU 01200 0875 00097 P DUN'S REVIEW 197Z•OATE 1965•1971 024502 0973•0875 M DUN'S REV! EW 666 FIFTH AVE NEW YORK, NE\1 YORK ~~RkiN~o~:~L~~R~6~~~y 86o~t ~~;3~~~~~~~0 --~ LIBRARY 10900 SOUTH 88TH AVE PALOS HILLS, !L 60465 0310 062573 _B ____________ _ 10019 ___ ____:_ _______________ _ 016 HISTORY 00097 EBSCO 0968•0869 00500 1 805276 ------------------~co o~7o oo70o 1 905441 -------------- 006374 06-_73 0970•,9873 01800 3 ' ______ ___:_____.:_____~~--"-----:__ _ ___:_ _ ______.:.___---'---~-'-----~-~------- ------- ******* HISTORY 00664 P EARLY YEARS .0373•DATE EARLY YEARS , ONE HALE LANE LIBRARY, MORAINE VALLEY COMM. COLLEGE, 10900 SOUTH 88TH AVE., PALOS HILLS, ILL. 60465 022934 0373•0374 9/Y 000 DARIEN, CONN. R R 1 T 00700 ------040273 06820 025 NO _HISTORY RECORD FOUND 0374 A ------0-~~:~1 ~L ,EB~~~~2""-D~AT~E-ll59•1 072 023-yr608'1:3-rZT4 M 10 R R 1 L 00595 1274 051013 B- HISTORY EBONY . 820 S. MICHIGAN AV_E CHICAGO, !lltN~!=._S__:..._....:____!6~0~6~05~~--'--~-- . P 160464MRN88T090092 06/B 2 MORAINE VALL COMM 06080 '10900 S 88TH AVE 13 COLL_LIB PALOS HILlS, ILL 60464 004 00098 EBSCO 0868•0769 00500 1 805276 EBSCO 0869•0770 00600 1 905441 _______ __:O:o:0_.:::63=-.7~3~05::__:•73 0870•0773 01200 3 HISTORY 00099 PX ECOLoGY ·TODAY 0371•0872 ECOLOGY TODAY R R - P ·ooooo 000000 000000000 M 000 BOX 180 Ll-6 21'3 -----~s_T _MYSTIC CONNECTICUT -~_B_B ___________ _ MORAINE VALL~Y COMM COLL LIB 10900 S 88TH AVE PALOS HILLS, ILL 60465 CEASED PUB•8/72--REPLACED WITH ENVIRONMENT 00099 010859 02•71 U37L-U'ZT2llll600 1 015680 02-73 0372•0273 00600 1 Fig. 7. Master Periodical Printout 019 I . 0000 . A determines the current subscription price and number of years to re- new each flagged title and updates these fields. At the next monthly run, facsimile purchase orders (containing all revised data except the purchase order number) are printed (Figure 8). The technician types up numbered purchase orders from these and forwards them to the business office in time for payment. We intended our system to utilize purchase order forms to be run directly on the computer. Therefore, our present method of typing from facsimiles does seem wasted effort, but is looked on as a stop- gap measure for the present and the inconvenience is tolerated while wait- ing for the more desirable method. If the computer forms are adopted, we may have increased conflict in price updates because there will be less op- portunity for last minute corrections. However, we do plan to avoid as Automated Periodicals System/HARP and HEARD 93 ASSOC. P.o. NO ... .0 .HEN.TION- · ·· ·t.Ia~kltv * ****************>lr>lr>lr.i.>lr>lri*>lrlilr>lr•iiii*H****i> .z i • vSiiR.RFNEVAi. S•la§t~~tktltl~··r~·;i~b~~Itj.;,.·. :.·,... .... ··= ··· ·>~~cit)'· * AOVOCATE * * * * * * * * * * liBRARY * * PAlOS.HlllS ll 6046~ * • PAYMENT ENCLOSED * * * * TO THIS Pri~dA~~~;'.~~;~J~ ~J~~E~ ·.··• CORR ESPfJNOENe·~.·: •... :. • ·.... · · """'' ·: •·:· < ii< .,. Fig. 8. Facsimile Purchase Order * * * • * * * * much conflict as possible by plans to run actual purchase orders closer to the actual expiration date. The renewal procedure followed involves these steps: 1. Check purchase order facsimiles for accuracy and match with renew- al notices received. 2. Check Kardex for material arrival regularity. 3. Type and forward purchase orders to business office. 4. Update forms and send to Information Systems. 5. Scan master list for flagged items and record their unique numbers and titles on update sheets. 94 Journal of Library Automation Vol. 7/2 June 1974. 6. Update flagged items with renewal notices as follows: a. Price. b. Number of years for renewal. c. New subscription dates. d. Method of payment. e. Any changed information concerning publisher and mailing label. 7. Update flagged items without renewal notices in the same manner, using the latest issue received. 8. As additional renewal notices for flagged items come in, make neces- sary updates. 9. Send all updates to Information Systems at least three days before the master list and facsimiles are due to be run. Price changes do occur between the time the item is flagged and the check is mailed. With most, though, notification is received from the pub- lisher before the purchase order is actually typed, and corrections are made at that time. Since the renewal process is linked to the expiration field, updating that field also causes transfer of data for the year just expired into the history record, as explained earlier. Free materials, government depository items, and standing orders for which invoicing is known to be automatic are handled by filling the expiration date field with zeros. If a purchase order history record is needed, as with standing orders, these fields are updated at the time the invoice arrives. Our master list does not contain headings to explain field descriptions. We place our master list in· a binder; a legend describing placement of field descriptions is attached to the inside of the front of the binder cover and is readily available for reference. We felt headings on each record would be clumsy, confusing, and would waste valuable printing space. Codes and their explanations are attached to the inside of the back of the binder cover. To date, two revisions have been installed into the system: ( 1) In 1972 we decided to classify our holdings by subject. Space was "found" for three digits, and we then proceeded to code our subjects (Figure 3, Item 027). Our subject codes and their meanings are explained in Figure 2A. ( 2) Correspondence was assisted by having all necessary information in one location. The cost, purchase order number, and problem explanation were available by merely flipping the printout pages to the title in question on the master list. However, the date the purchase order was typed had to be looked up in order to effect an intelligent solution. Six spaces were again "found" to provide this purchase order date (Figure 3, Item 028). Actual computer programming was performed by Information Systems staff in BAL, and programs are run on the college IBM 370-135 computer. Automated Pet·iodicals System/HARP and HEARD 95 RESULTS It has not been possible to figure actual monetary costs for the library portion and maintenance of this system, nor to compare these costs with the manual system. Libraries have traditionally been weak in figuring op- eration costs, and we confess to not having been very innovative in this area. We do not have specific itemized costs for our manual routines, so actual comparisons are not possible. A few figures concerning library time can be given. From October through December of 1971, when the initial phase was set up, the serials technician and public services librarian each contributed about 20 percent of their time, and a student aide worked 10 to 15 hours per week on the clerical part of the data transmittal. Since that time the system has been operational for over two years, and some time approximations concerning updating, adding to the file, etc., are now available. With development behind us, time contributed by the serials technician, who is now solely responsible for the maintenance of the sys- tem, has dropped from 20 percent to between 5 and 15 percent. Exact costs are difficult to extract, since this varies during the year according to the number of renewals due in particularly heavy expiration months as com- pared with those due in light expiration months. The library as part of the college is not charged for use of computer fa- cilities. Figures for machine time and keypunching are available and are as follows: Program Periodical additions per 100 titles Periodical updates per 100 titles Purchase order printing Claim disbursements Miscellaneous reports Machine Time (hr.) .1 .1 .5 .1 3.0 Keypunch Time (hr.) 8.0 2.0 .5 .2 .0 Information Systems has given their monetary cost in developing this sys- tem as $5,970 for programming time. They also figure program mainte- nance at $215 per year and the cost to run programs per year at $256. We can list important benefits we have derived. Renewal problems have been eliminated. The few duplicate problems can be handled now as soon as they occur. Our system handles all types of live subscriptions and the "dead file" as well. There is no more fussing with cards since we have a one-stop, clear record of holdings and histories, including the entire in- voice and payment record for each subscription. At renewal time all the information for purchase orders is listed on a single-sheet facsimile. Claim letters are done for us and we can call for various listings as they are need- ed. Reports we receive are: master listing once a month, purchase order facsimiles once a month, claim letters as needed, fiscal year total cost re- 96 Journal of Library Automation Vol. 7/2 June 1974 ports, fiscal year area cost reports, subject lists as needed, holdings lists as needed, unique number lists as needed. CONCLUSIONS Many librarians having access to sophisticated computer facilities con- tent themselves with producing a more or less elaborate holdings list. Sub- scription placements and renewals are handled manually, often through a commercial agency. Common agency problems such as overlapping and lapsed subscriptions are simply tolerated. We feel from our experience that if enough effort is expended to create a successfully operating hold- ings list, a small library does not require much further effort to add renew- al, history record, and claiming functions. This eliminates agency prob- lems, provides the ability to manipulate files for producing various reports, ancl in our opinion, results in more efficient and convenient record-keep- ing. The size of our operation falls at the lower end of a range of libraries having holdings large enough to require at least one individual's time. Translated into figures, we feel that any automated system would be wasted on holdings of under 150 periodicals. The crucial factor in rela- tion to size is not really any magic number of holdings but the ratio of available staff time to the size of the holdings. This factor must be eval- uated by libraries considering any type of automated system. We feel much of the success of our system has been dependent upon our initial planning, our staff availability, and our conviction that a change was neces- sary to/eliminate the problems we were encountering with our n:ianual sys- tem. Also the availability of the computer facilities, the encouragement provided by our superiors, and adequate library staff and Information Systems staff all contributed to an efficient changeover. ACKNOWLEDGMENTS Gratitude is due Moraine Valley Community College for its permission and support of this innovation. Particular gratitude is due Anabel Sproat, head librarian, for her permission, support, and constant encouragement. The excellent work and friendly attitude of Linda Nemeth and the en- tire Information Systems staff who made this project a reality have been ~eeply appreciated. Also, the capable assistance of student aide Barbara Hart ( Goeske) in the recording process proved to be a very valuable asset.