id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
work_xfej6opxpfcevg7z7op52o6oti	Trisha Greenhalgh	Choose and Book: A sociological analysis of 'resistance' to an expert system	2014	10	.pdf	application/pdf	11120	746	48	In 2004, the English Department of Health introduced a technology (Choose and Book) designed to help Referral to hospital using Choose and Book technology. date to be obtained immediately, but if the provider's system was not yet integrated with Choose and Book, the patient was sent a letter by the practice with a reference In contrast, socio-technical systems theory proposes that technologies and work practices are best co-designed informed of the key differences between local (and national) providers in a particular service, in 2007 the Department of Health the dynamic between attempts to control behaviour from a distance on the basis of abstract criteria and the local values, judgements and practices of GPs and their staff)? This mainly comprised direct observations of work practices relating to referral, whether undertaken manually or with Choose and Book (hence, it afforded a Choose and book e Patient's choice of hospital and	./cache/work_xfej6opxpfcevg7z7op52o6oti.pdf	./txt/work_xfej6opxpfcevg7z7op52o6oti.txt