id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
work_i2b3r7sbnbgvdmmp377zahzrra	Cristina López	A scenario-based modeling method for controlling ECM performance	2018	40	.pdf	application/pdf	11026	1306	62	contents in real time to support decision making in the whole business process. Keywords: Enterprise Content Management; Decision Support Systems; System tools, such as Enterprise Content Management (ECM) systems, have also emerged to support systems based on the hybrid method combining Fuzzy Cognitive Maps (FCM) and the In the present study, the new proposed expert system will enable the ECM performance to the active user support in the change management required for the successful ECM adoption In order to build the FCM, which helps managers to control the performance of their ECM  Scenario 1b activates indicators related to business task supported by ECM, with the  Scenario 1b activates indicators related to business task supported by ECM, with the  Scenario 2 activates indicators related to decision making using ECM. the FCM model, the node number of "Business tasks supported" by the ECM system (I1) 	./cache/work_i2b3r7sbnbgvdmmp377zahzrra.pdf	./txt/work_i2b3r7sbnbgvdmmp377zahzrra.txt