id author title date pages extension mime words sentences flesch summary cache txt work_fu4sy3h4kvastowjmwh2xx3zeu Holger Kunz General and specific formalization approach for a Balanced Scorecard: An expert system with application in health care 2011 3 .pdf application/pdf 1812 182 55 General and specific formalization approach for a Balanced Scorecard: An expert system with application in health care General and specific formalization approach for a Balanced Scorecard: The Balanced Scorecard (BSC) presents the essentials of strategic and performance management in clear, The formalized expert system was implemented in an information system for health care management. 1. Which indicators are relevant for the clinical Balanced Scorecard? http://www.elsevier.com/locate/eswa 2. How to evaluate indicators of a clinical Balanced Scorecard? indicator system for each perspective in a BSC for a clinical application and how a utility function can be defined. In addition to utility functions a formalization of a general approach as utility values The definition is general and implies no assumptions of the implemented utility functions and aggregation. The functional criterion for evaluation of indicators for a clinical The aggregation function of the entire BSC for disjoint perspective evaluations Pj with j 2 {1, . ./cache/work_fu4sy3h4kvastowjmwh2xx3zeu.pdf ./txt/work_fu4sy3h4kvastowjmwh2xx3zeu.txt