Media Naturalness Reduction and Compensatory Channel Expansion: A Study of Online and Face-to-Face Sections of the Same Course | Semantic Scholar Skip to search formSkip to main content> Semantic Scholar's Logo Search Sign InCreate Free Account You are currently offline. Some features of the site may not work correctly. DOI:10.4018/jdet.2011040101 Corpus ID: 14288115Media Naturalness Reduction and Compensatory Channel Expansion: A Study of Online and Face-to-Face Sections of the Same Course @article{Kock2011MediaNR, title={Media Naturalness Reduction and Compensatory Channel Expansion: A Study of Online and Face-to-Face Sections of the Same Course}, author={N. Kock and Vanessa Garza}, journal={Int. J. Distance Educ. Technol.}, year={2011}, volume={9}, pages={1-12} } N. Kock, Vanessa Garza Published 2011 Psychology, Computer Science Int. J. Distance Educ. Technol. This study provides a combined test of the media naturalness and channel expansion theories with a study of communication media perceptions and use outcomes in the context of a college information systems course delivery. Data was collected from undergraduate students at the middle and end of a long semester. Approximately half of the students took the course face-to-face, and the other half online. 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