id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
work_6ceadrst7zhppe7nqxpkwnju6m	Greville Rumble	Student support in distance education in the 21st century: Learning from service management	2000	16	.pdf	application/pdf	7879	551	57	Student support in distance education in the 21st Century: Learning from distance educators for providing such services is less well based, making If there is a popular conception of the distance-educated, university student, then it is one of isolation whole, „the rationale for student support in ODL [Open and Distance Learning] has been weakly what we mean by student services, distance educators are way ahead of their colleagues in student support systems by distance educators was unusual in academic organisations (Friedman, materials, high quality student support services, and efficient logistical systems. woeful lack of knowledge about the effectiveness of student support services. product (the materials), and service organisations – producing a student learning experience. student services area as it is for course production and delivery. Distance educators seem to have a clear understanding that student support services are W. 1995, Technology, open learning and distance education, Routledge, London.	./cache/work_6ceadrst7zhppe7nqxpkwnju6m.pdf	./txt/work_6ceadrst7zhppe7nqxpkwnju6m.txt