Shelley Gullikson

Shelley Gullikson
Usability and user experience in academic libraries. Mine mostly.
	Web Librarians Who Do UX: Access presentation
This is the text (approximately) of my presentation from the virtual Access conference on Oct.19, 2020, “Web librarians who do UX: We are so sad, we are so very very sad.” Last year, I was doing interviews with library people who do User Experience work and noticed that people who were primarily focused on the … Continue reading Web Librarians Who Do UX: Access presentation
	The TPL Debacle: Values vs People
I can’t stop thinking about the situation at TPL. The short version is that the library has accepted a room rental from an anti-trans speaker, and despite outcry from trans people and their allies, despite a petition and a boycott by writers, despite their own policy on room rentals not allowing events that promote discrimination, … Continue reading The TPL Debacle: Values vs People
	Library Workers and Resilience: More Than Self-Care
An article in the Globe and Mail this spring about resilience was a breath of fresh air—no talk about “grit” or bootstraps or changing your own response to a situation. It was written by Michael Ungar, the Canada Research Chair in Child, Family, and Community Resilience at Dalhousie University and leader of the Resilience Research … Continue reading Library Workers and Resilience: More Than Self-Care
	Research projects: Call for help
I’m on a year-long sabbatical as of July 1 and excited to get started on a few different research projects. For two of the projects, I’m going to need some help from the UXLibs/LibUX community. In one of them, I want to look at love letters that users have written to academic libraries so I … Continue reading Research projects: Call for help
	UXLibsV: Notes
Five years of UXLibs – hurrah! Let’s dive straight in. Barriers to UX Design: Andy Priestner Andy kicked off the conference with his address about why he thinks not many of us are moving beyond research reports when it comes to doing UX work in our libraries: We see research as the finish line. UX … Continue reading UXLibsV: Notes
	Website Refresh: First Round of Iterative Testing
As I mentioned in my last post, we’re doing a design refresh of our library website, with a goal to make it “beautiful.” As such, we’re not touching much of the organization. But of course we have to pay attention to not just how the information is categorized but also where it appears on the … Continue reading Website Refresh: First Round of Iterative Testing
	User Research: Beautiful Websites?
My University Librarian has asked for a refresh of the library website. He is primarily concerned with the visual design; although he thinks the site meets the practical needs of our users, he would like it to be “beautiful” as well. Eep! I’m not a visual designer. I was a little unsure how to even … Continue reading User Research: Beautiful Websites?
	Access 2018: A UX Perspective
I started my Access 2018 conference experience with a meetup of library people interested in UX. There were only five of us, but we had good conversations about Research Ethics Boards and UX research, about being a UX team of one, and about some of the projects we’ll be working on in the coming year. … Continue reading Access 2018: A UX Perspective
	UX from a Technical Services Point of View
This the text of a presentation I did last year at the Access Conference in Regina. Emma and I had plans to write this up as a paper, but life intervened and that didn’t happen. I wanted to keep some record beyond the video of the presentation, so here it is. This morning I’m going … Continue reading UX from a Technical Services Point of View
	Adding Useful Friction to Library UX: Ideas from UXLibs Workshop Participants
At this years UXLibs conference, I led a workshop on adding useful friction to the library user experience. I’ve already posted my text of the workshop, but I told the participants that I also wanted to share the ideas that they came up with during the course of the workshop. The ideas were generated around … Continue reading Adding Useful Friction to Library UX: Ideas from UXLibs Workshop Participants