Learning (Lib)Tech – Stories from my Life as a Technologist Skip to content Learning (Lib)Tech Stories from my Life as a Technologist Menu About Me About this Blog Contact Me Twitter GitHub LinkedIn Flickr RSS UBC iSchool Career Talk Series: Journey from LibTech to Tech The UBC iSchool reached out to me recently asking me to talk about my path from getting my library degree to ending up working in a tech company. Below is the script for my portion of the talk, along with a transcription of the questions I answered. Continue reading “UBC iSchool Career Talk Series: Journey from LibTech to Tech” Author CynthiaPosted on March 5, 2021March 5, 2021Categories Events, LibrarianshipTags career growth, reflectionLeave a comment on UBC iSchool Career Talk Series: Journey from LibTech to Tech Choosing not to go into management (again) Often, to move up and get a higher pay, you have to become a manager, but not everyone is suited to become a manager, and sometimes given the preference, it’s not what someone wants to do. Thankfully at GitLab, in every engineering team including Support, we have two tracks: technical (individual contributor), and management. Continue reading “Choosing not to go into management (again)” Author CynthiaPosted on February 2, 2021March 5, 2021Categories Work cultureTags career growth, management, reflectionLeave a comment on Choosing not to go into management (again) Prioritization in Support: Tickets, Slack, issues, and more I mentioned in my GitLab reflection that prioritization has been quite different working in Support compared to other previous work I’ve done. In most of my previous work, I’ve had to take “desk shifts” but those are discreet where you’re focused on providing customer service during that period of time and you can focus on other things the rest of the time. In Support, we have to constantly balance all the different work that we have, especially in helping to ensure that tickets are responded to within the Service Level Agreement (SLA). It doesn’t always happen, but I ultimately try to reach inbox 0 (with read-only items possibly left), and GitLab to-do 0 by the end of the every week. People often ask me how I manage to do that, so hopefully this provides a bit of insight. Continue reading “Prioritization in Support: Tickets, Slack, issues, and more” Author CynthiaPosted on December 11, 2020December 24, 2020Categories MethodologyTags productivityLeave a comment on Prioritization in Support: Tickets, Slack, issues, and more Reflection Part 2: My second year at GitLab and on becoming Senior again This reflection is a direct continuation of part 1 of my time at GitLab so far. If you haven’t, please read the first part before beginning this one. Continue reading “Reflection Part 2: My second year at GitLab and on becoming Senior again” Author CynthiaPosted on June 17, 2020January 31, 2021Categories Update, Work cultureTags GitLab, organizational culture, reflectionLeave a comment on Reflection Part 2: My second year at GitLab and on becoming Senior again Reflection Part 1: My first year at GitLab and becoming Senior About a year ago, I wrote a reflection on Summit and Contribute, our all staff events, and later that year, wrote a series of posts on the GitLab values and culture from my own perspective. There is a lot that I mention in the blog post series and I’ll try not to repeat myself (too much), but I realize I never wrote a general reflection at year 1, so I’ve decided to write about both years now but split into 2 parts. Continue reading “Reflection Part 1: My first year at GitLab and becoming Senior” Author CynthiaPosted on June 16, 2020January 31, 2021Categories Update, Work cultureTags GitLab, organizational culture, reflectionLeave a comment on Reflection Part 1: My first year at GitLab and becoming Senior Is blog reading dead? There was a bit more context to the question, but a friend recently asked me: What you do think? Is Blogging dead? Continue reading “Is blog reading dead?” Author CynthiaPosted on May 8, 2020May 7, 2020Categories UpdateTags reflectionLeave a comment on Is blog reading dead? Working remotely at home as a remote worker during a pandemic I’m glad that I still have a job, that my life isn’t wholly impacted by the pandemic we’re in, but to say that nothing is different just because I was already a remote worker would be wrong. The effect the pandemic is having on everyone around you has affects your life. It seems obvious to me, but apparently that fact is lost on a lot of people. I’d expect that’s not the case for those who read my blog, but I thought it’d be worth reflecting on anyway. Continue reading “Working remotely at home as a remote worker during a pandemic” Author CynthiaPosted on May 4, 2020May 2, 2020Categories Work cultureTags remoteLeave a comment on Working remotely at home as a remote worker during a pandemic Code4libBC Lightning Talk Notes: Day 2 Code4libBC Day 2 lightning talk notes! Continue reading “Code4libBC Lightning Talk Notes: Day 2” Author CynthiaPosted on November 29, 2019Categories EventsTags authentication, big data, c4lbc, code, code4lib, digital collections, privacy, reference, teachingLeave a comment on Code4libBC Lightning Talk Notes: Day 2 Code4libBC Lightning Talk Notes: Day 1 Code4libBC Day 1 lightning talk notes! Continue reading “Code4libBC Lightning Talk Notes: Day 1” Author CynthiaPosted on November 28, 2019Categories EventsTags c4lbc, digital collections, intranet, MARC, metadata, teachingLeave a comment on Code4libBC Lightning Talk Notes: Day 1 Presentation: Implementing Values in Practical Ways This was presented at Code4libBC 2019. Continue reading “Presentation: Implementing Values in Practical Ways” Author CynthiaPosted on November 28, 2019November 28, 2019Categories Events, Work cultureTags c4lbc, organizational culture, presentation, valuesLeave a comment on Presentation: Implementing Values in Practical Ways Posts navigation Page 1 Page 2 … Page 47 Next page Cynthia Technologist, Librarian, Metadata and Technical Services expert, Educator, Mentor, Web Developer, UXer, Accessibility Advocate, Documentarian View Full Profile → Follow Us Twitter LinkedIn GitHub Telegram Search for: Search Categories Events Librarianship Library Academic Public Special Tours Methodology Project work Technology Tools Update Web design Work culture Follow via Email Enter your email address to receive notifications of new posts by email. Email Address: Follow About Me About this Blog Contact Me Twitter GitHub LinkedIn Flickr RSS Learning (Lib)Tech You must be logged in to post a comment. Loading Comments... Comment ×