Mendoza study examines performance impact of information technology | News | Notre Dame News | University of Notre Dame






	
	





  	Skip To Content
	Skip To Navigation
	Skip To Search






  
  
    University of Notre Dame

    
      
      Notre Dame News

      
      
    


    
    
      
        
        
        	
	Experts
	ND in the News
	Subscribe
	About Us
	


      
        
          
          
          
          
          
        

      


      
    


    
    
      	 Home
	 Contact
	 Search
	
          
          
            
            
          
          Menu
        
        


      
        
          
          
          
          
          
        

      

    

  

  
  

  

  
    	Home › 
	News › 
	Mendoza study examines performance impact of information technology


    
      
        
          Mendoza study examines performance impact of information technology

          
            
              
                
                Published: May 07, 2003
              

              
                Author: William G. Gilroy
              

              







          

          
          
          

          
        
        
        
          A recent study of information technology (IT) at a hospital chain by two researchers from the Mendoza College of Business at the University of Notre Dame suggests that IT’s impact on organizational performance is best judged by actual IT usage and not simply the financial investment in technology.p. The study by Sarv Devaraj and Rajiv Kohli, assistant professors of management, shows a link between greater use of an operations research tool called Decision Support System (DSS) and quality and profitability outcomes, such as lower patient death rates and increased hospital profitability. The researchers examined DDS because hospitals are increasingly relying on it to improve health care and economic performance.p. Devaraj and Kohli suggest that earlier IT studies that examined technology investment only may not accurately reflect the effectiveness of IT. In their study, they evaluated the success of technology based on three measures: patient mortality, which attests to a hospital’s quality and success treating patients; and two measures of profitability, revenue per admission and revenue per day.p. The research involved a longitudinal study of a health care system comprising eight hospitals. Devaraj and Kohli chose to study data from an extended period of time because they were concerned that studies over the short term overlooked impacts that did not become apparent until some time later.p. The study appeared in the Institute for Operations Research and the Management Sciences journal Management Science.p.

TopicID: 3301

        

        
        
          
            

          

        
      
      
    
  
  
    	Home
	Experts
	ND in the News
	Subscribe
	About Us


  

  
  
    
     
  
  

  
  
    
      	For the Media
	Contact


    
            
    
      
	Office of Public Affairs and Communications


      Notre Dame News

      
        
          
            500 Grace Hall
 
            Notre Dame, IN 46556 USA
          
          
          
          
        

        
          	 Facebook
	 Twitter
	 Instagram
	 YouTube
	 Pinterest


        
      

      
© 2022 University of Notre Dame

    
    
      

        
      
      
        
          	Search
	Mobile App
	News
	Events
	Visit
	Accessibility


        
        
          	 Facebook
	 Twitter
	 Instagram
	 YouTube
	 LinkedIn